Use expert knowledge to provide effective and efficient management of data and systems to ensure accurate and up to date care provisioning information is recorded within Adult Social Care systems.
Hold responsibility for identifying and problem solving data inconsistencies to ensure correct information impacting invoicing and finances for adult social care payment.
Liaising and responding to requests and communications from internal and external colleagues and partners.
Using a high level of communication skills to ensure management of information is done respectfully and confidentially in accordance with GDPR.
Provide support on projects and service improvements and continually review process to ensure efficiencies are identified and resolved, promoting service delivery improvement.
To work alongside colleagues in CRT and adult services responding to systems issues by giving expert advice and guidance to resolve challenges in a timely manner.
Managing complex information across different systems.
Proven high level skills in information technology including Excel and other Microsoft applications, and ability to learn new specialist systems.
Proven ability to manage complex tasks, with high level of attention to detail.
Experience and confidence in working autonomously to identify inaccuracies and problem solve to ensure high quality of work.
Proven ability in use of financial and mathematical information management.
High level of written and verbal communication skills.