Support and information Officer

Posted 07 May 2024
Salary £11.98 per hour
Job type Temporary
Discipline HR, Business Support & Administration
ContactKornelija Kalnikaite

Job description

Support and Information Officer.

Location: Ipswich

Pay Rate: £11.98 per hour

Length Of Assignment: 3 months

Type: Full time - 37 hours per week

Job Description:

Opus People Solutions are seeking a dedicated and passionate individual to join Suffolk County Council as a Support and Information Officer. In this role, you will manage the reception area and duties, acting as the first point of contact, providing a warm welcome and delivering signposting information for children, young people, and families to relevant universal and specialist services in the local area.

This position plays a crucial role in promoting the well-being and healthy development of children in our community. Ability to deal with a range of customers, some of whom may occasionally be angry or distressed, is essential. Also, on a day today you will be undertaking a range of building and facilities management tasks which support the premises responsible person, including some daily and weekly health and safety tasks, key holding, housekeeping, and infection control, working with contractors and support building audits, inspections & surveys.

DBS check will be carried out prior to starting along with completed 3 years reference history. Candidates will need to commit to ASAP start once completed.

Suffolk County Council’s WE ASPIRE values: Wellbeing, Equality, Achieve, Support, Pride, Innovate, Respect and Empower.

The mission is to make a positive difference for Suffolk; committed to working together, striving to improve, and securing the best possible services.


-Excellent IT skills with a good working knowledge of Microsoft packages and the ability to learn new systems as and when required.

-To undertake a range of data and Community Health Team administrative duties including room management, managing waiting lists.

-Maintain quality data to Suffolk County Council requirements, excellent attention to detail with a proven ability to input data accurately.