Housing Options Officer

Posted 31 May 2024
Salary Umbrella Rate
Job type Temporary
Discipline Professional & Technical
ContactBelle Srijundee

Job description

Job Title: Housing Options Officer

Location: The Guildhall, Northampton

Hours: 37 hours per week

Pay Rate: Negotiable

Work Mode: Hybrid (3 days in the office)

Assignment Duration: 3 months temporary

About the Role:

We are seeking a dedicated and experienced Housing Options Officer to join the team at The Guildhall, Northampton. This temporary position offers a hybrid work mode, with three days per week in the office, providing flexibility and a supportive work environment.

Key Responsibilities:

  • Provide housing advice and assistance to households who are homeless or threatened with homelessness in accordance with Part 7 of the Housing Act 1996.
  • Determine homelessness, eligibility, priority need, local connection, and intentional homelessness.
  • Conduct comprehensive casework and issue statutory decision letters.
  • Record outcomes and maintain detailed case notes.
  • Negotiate with landlords, health services, and other support agencies to secure housing solutions.
  • Produce personalized housing plans tailored to the needs of each household.


  • In-depth knowledge of Part 7 of the Housing Act 1996.
  • Experience in housing advice, casework, and negotiations with various stakeholders.
  • Strong communication skills and the ability to produce clear and concise statutory decision letters.
  • Capability to work independently and manage a diverse caseload efficiently.

If you are passionate about helping those in need and have the expertise to manage complex housing cases, we want to hear from you. Apply now to make a meaningful impact in the lives of homeless households.