Customer Service Administrator

Posted 27 February 2024
Salary £22000 - £25000 per annum
LocationIpswich
Job type Permanent
Discipline HR, Business Support & Administration
Reference16325
ContactVictoria Butcher

Job description

Opus is working on behalf of a growing and progressive business who are looking to add additional experience to their team. No property or financial services experience is required but is desirable - you may have worked in a general administration role, or perhaps a customer facing role. We are looking for someone who is happy speaking to customers via telephone.

This is a great opportunity to get into the property sector, you will receive a full training programme and be part of a great team who regularly take part in company social events.

Duties:
- Provide administrative support to property management team
- Assist with leasing , including answering phone inquiries
- Handle tenant inquiries and resolve issues in a timely manner
- Maintain accurate and up-to-date tenant records and lease agreements
- Discuss payments/arrears and maintain financial records
- Assist with budgeting and financial reporting
- Assist with vendor management, including obtaining quotes and scheduling repairs
- Perform general office duties such as filing, data entry, and photocopying

Requirements
- Proven experience in an office or administrative role
- Strong organizational skills with the ability to multitask and prioritize workload
- Excellent written and verbal communication skills
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Knowledge of property management software (e.g., Yardi) is a plus
- Attention to detail and accuracy in data entry and record keeping
- Ability to work independently as well as part of a team

Please note that this is not an exhaustive list of responsibilities and requirements. The Property Administrator may be required to perform additional duties as assigned.