Administrative Assistant

Pay: £14.13 per hour, 37 hours per week, Mon-Fri

Location: Kettering NN15 7QX, Office based only.

Length: end of December 2025

Opus People Solutions are recruiting on behalf of North Northamptonshire Council for an experienced Administrative Assistant to join their Revenues & Benefits department to provide support with a range of administrative tasks.

As Administrative Assistant your typical duties will be:

• To manage and distribute post and record volumes of correspondence received
• To scan and index documentation using the document imaging system.
• To despatch notices to customers and process basic amendments to customer accounts
• To provide clerical support to staff in the Revenue and Benefits teams.
• To ensure that payments received are allocated correctly daily.
• To ensure that regular and ad hoc reports are dealt with promptly and accurately.
• To assist the billing and recovery team to ensure the effective billing and recovery of monies owed to the Council.
• To assist the benefits team with basic claim administration and verification.
• To ensure, wherever possible, that any potential entitlement / increased entitlement to benefits or supports is identified in respect of any liable customer.
• To ensure, wherever possible that cases of hardship are identified and that all potential claims for support or financial assistance have been registered.

We are looking for a clear communicator with a proactive, customer focused attitude, with experience of working in an office environment and carrying out a range of administrative tasks.

The perfect candidate will be:

• A quick learner with strong organisational skills
• Collaborate well with others and be flexible in their approach to meet the demands of the post and team
• Be able to deal with confidential and sensitive information
• Be proficient in Word, Excel, PowerPoint and Outlook
• Understand and be able to comply with the Council's policies and procedures

If you are looking for your next role, which will provide you with broad invaluable range of further skills and experience within a highly respected public sector organisation, don't hesitate to apply now!