Job Title: Tenancy Support Assistant

Location: Rugby Borough Council and surrounding areas

Work Mode: Hybrid (1 day working from home)

Pay Rate: £13.69 - £14.91 per hour (PAYE)

Working Hours: 37 hours per week

Assignment Duration: 3-6 months (Temporary)

Job Overview:

Rugby Borough Council is seeking a Tenancy Support Assistant to work closely with the Tenancy Support Officer in delivering comprehensive support services to tenants with complex needs. This role is essential in helping tenants sustain their tenancies and live independently, while also contributing to the overall effectiveness of the Housing Services team.

Key Responsibilities:

• Assist in delivering intensive tenancy support services in collaboration with internal teams and external agencies.
• Develop and support tenants in adhering to individual support plans from the start of their tenancy.
• Work on income maximisation and money management with all tenants accessing the service.
• Maintain knowledge of local services, benefits, and grants available to tenants.
• Liaise with Housing Officers and the Revenues Team to address any tenant debts owed to the Council.

Requirements:

• Experience in supporting individuals with complex needs.
• Strong understanding of tenancy-related issues, income management, and available local resources.
• Excellent communication, organisational, and teamwork skills.
• Full driving license is essential.

To Apply: Please submit your application through our online portal