Service Desk Analyst

Posted 22 July 2022
Salary £23754.00 - £26715.00 per annum
LocationIpswich
Job type Permanent
DisciplineIT
ReferenceSERVI38348_1658476668
ContactLewis Goody

Job description

Opus People Solutions are seeking an IT Service Desk Analyst in the heart of Ipswich.

The ideal candidate will have experience in a customer service focused environment with excellent technical knowledge to provide 1st line support.

Customer Service and Customer Satisfaction are at the centre of this position. IT Systems and skills will be supported for development by the employer.

With experience of Microsoft programmes, you will be able to troubleshoot, providing IT support via the phone or remote monitoring software.

An NVQ level 3 in an IT related course is desirable.

You will be rewarded with:

  • Large employer contributed pension

  • Flexible working options to suit you

  • Extra courses/qualifications paid for you to support to continued professional development

  • 25 days holiday + bank holidays

For further information on joining a supportive team as an IT Service Desk Analyst in Ipswich, including a full job description, please apply today!