Job description

Job Title: Revenues & Benefit Assistant
Service Area: Money Home Job
Location: Walsall Council (Remote working, with equipment collection on the first day)

Main Purpose of the Job Role:
As a Revenues & Benefit Assistant, you will assist in delivering one or more of the following functions:

Valuation, billing, collection, and enforcement of council tax and business rates.
Handling customer and stakeholder enquiries, providing advice, information, and assistance in person, by phone, letter, and/or other electronic methods.
Controlling and maintaining financial and other systems in accordance with legislation, government performance standards, and Council policies, procedures, and objectives.
Possessing the required knowledge and experience of council tax, business rates, and benefit legislation and procedures.
Providing a progressive and responsive service to customer

Contract Details:

Remote working after the initial equipment collection from Walsall Council.
Initial contract duration of 2 months, with the possibility of extension as we work through a backlog.
We are looking for a council tax specialist with expertise in billing and recovery.
The rate is around £25 per hour, but can be flexible for the right candidate.

Revenues Assistant

Revenues Assistant

Job description