Back to jobs
Housing Revenue Officer
- Posted 24 May 2024
- Salary Up to £17.59 per hour
- LocationRedditch
- Job type Contract
- Discipline Professional & Technical
- Reference18125
- ContactSamantha Riley
Job description
Housing Revenues Officer required!
Opus People Solutions on behalf of Redditch & Bromsgrove Council are looking for a Housing Revenues Officer to join the Housing Revenue Team at Redditch Council. This exciting hybrid role will require you to work in the office a minimum of 2 days per week
As a Housing Revenues Officer, you will be responsible for:
- Delivering an efficient rent collection service
- Managing a caseload of rent accounts for tenants who have fallen into arrears
- Identifying support needs of customers and offering basic benefits & welfare advice and guidance
- Making referrals or signposting to relevant agencies
- Taking the appropriate legal action to recover any outstanding debts, and if required, represent at court proceedings and evictions
Key skills required:
- Solid experience in chasing rent arrears from customers within a housing setting
- Strong knowledge & understanding of the housing and welfare benefits system
- Extensive knowledge and experience of the legal process for recovery of arrears and debts relative to the tenure type,
- Have extensive experience of representing landlords in civil courts for possession claims, variations of orders, warrants for eviction and stay hearings and standing as a witness and preparing for and attending evictions
- Excellent customer service and communication skills
- Have a pro-active approach to work with the ability to prioritise a busy workload.
To be considered or for more information, please apply now!