Housing Officer

Posted 07 August 2024
Salary Up to £16.51 per hour
LocationBrentwood
Job type Temporary
Discipline Professional & Technical
Reference19289
ContactBelle Srijundee

Job description

Job Title: Housing Officer

Location: Brentwood Borough Council

Work Mode: Hybrid (4 days in office)

Pay Rate: £16.51 (PAYE), £21.46 (Umbrella) per hour

Working Hours: 37 hours per week

Assignment Duration: 2 months temporary

Job Description:

Brentwood Borough Council is seeking a dedicated Housing Officer to join the team temporarily. In this role, you will play a crucial part in providing a high-quality estate management service, ensuring outstanding customer service and effective delivery of council services.

Key Responsibilities:

  • Processing income collection and estate inspections
  • Handling minor anti-social behaviour (ASB) and tenancy management issues
  • Addressing neighbour disputes and speaking with residents about their tenancy and arrears
  • Engaging with customers to design responsive services and leveraging local resources

Requirements:

  • Proficient in IT packages (Word, Excel, Outlook)
  • Ability to work effectively within a team
  • Substantial experience in a social housing environment
  • Practical experience in income recovery and debt collection
  • Valid full UK driving license
  • Good organisational skills and ability to prioritise own workload

Application Process:

If you are passionate about making a difference in the community and meet the essential criteria, we encourage you to apply.