Business Relations Officer

Pay: £11.86 - 14.29

Length: 6 months

Days/Hours: Monday - Friday

Location: One Angel Square Northampton.

Office/hybrid (once fully trained)

Opus People Solutions are recruiting on behalf West Northamptonshire Council for a Business Relations officer to assist in improving data quality on adult's case management systems. The duties will involve checking records based on a defined list of potential issues, correcting issues on the system and tracking work completed.

The role will also include.

• Assist in the development and maintenance of business processes to support senior managers and the business support manager.
• Assist, coach, and mentor less experienced colleagues in the performance of routine tasks to support the achievement of individual and team performance and development objectives
• Arrange all aspects of internal, inter-agency and inter-departmental meetings as requested and minute meetings as required whilst maintaining a high degree of confidentiality for all information handled.
• Maintain information technology and office systems to ensure effective services including Microsoft office, SharePoint, e-recruitment etc
• Assist in the recruitment process within the service when required and support with the maintenance of the establishment list
• Gather data and financial information relating to the work area to support in the production of management reports and information on service performance to meet service area requirements.
• Handle a wide range of more detailed queries including correspondence referred by colleagues and partners and provide a point of contact for staff within the division
• Plan, co-ordinate and implement personal diary and meeting schedules to ensure that business is completed within service standards and meets business requirements.
• Initiate and build good working relationships with colleagues and other professionals to deliver the service required.
• Provide an efficient response to requests to protect the property of clients in line with statutory requirements.

For more information or to process your application for this role, please apply online now.