A fantastic opportunity has arisen for a professional individual to join our client as a Case processor. You will be helping to maintain a pipeline of mortgage applications, and ensuring lenders and underwriter requirements are met. This role is fantastic for someone coming from professional services already, who has transferable strong administration skills.

Benefits include: fantastic working environment, qualifications paid for, mental health day extra paid leave, 23 days holiday, extra day off in December, regular events and much more.

This role is office based, based within Ipswich.

Duties:

• Demonstrate a thorough understanding of client lending policies and application requirements for each lender
• Liaise with solicitors and third parties to ensure loan conditions and documentation requirements are fulfilled
• Ensure information relating to borrowers and their loans is current and accurately recorded
• Receive and resolve loan completion enquiries from solicitors
• Liaise professionally with third parties
• Identify, recommend and implement enhancements to processes and procedures
• Ensure SLAs are met for SBI for post completion documentation received
• All tasks to be completed in accordance with current mortgage regulations

Requirements:

• It is essential you have worked in a customer service or adminsitration capacity within professional services.
• Be able to work with clients and colleagues, communicating seamlessly
• Able to manage changing priorities
• Able to work to SLA's