Business Support Officer - Suffolk County Council

Opus People Solutions are recruiting on behalf of Suffolk County Council for a Business Support Officer to join a new team on a temporary basis for up to 6 months.

This role is a key part of the of the Customer Service team and sits in the overall area of Communications & Customer Service. The wider team includes Web and Digital Transformation, Social Media and Customer Data and Insight. This is a central team that interacts with all parts of the organisation.

As a Business Support Officer, you will deliver a high quality and professional level of customer service to people in Suffolk who will be hosting Ukrainian refugee guests. The customer experience you will provide will be accurate, efficient, friendly, and knowledgeable as well as assisting with all administration duties. This will include telephone assisted appointments and other relevant contact channels for further communication such as Telephone, Email, Post and Online application forms

The successful candidate will ideally have proven Customer Service experience over the telephone, excellent admin, and IT skills.

This role offers hybrid working - Monday to Friday

To process your application please apply now!