Business and Corporate Services Assistant - Temporary

Employer: West Midlands Employers
Location: JQ Modern, 120 Vyse Street, Birmingham, B18 6ND
Contract Duration: 6 months with potential to extend
Hours: Full-Time, 37 hours per week (Monday - Friday)
Salary: £13.02 per hour. With potential to increase.

Opus People Solutions are recruiting on behalf of our Client, West Midlands Employers, who are seeking a motivated and organized Business and Corporate Services Assistant to provide vital operational and administrative support. This role is essential to ensuring smooth day-to-day operations and delivering exceptional customer service in a fast-paced environment.

The successful candidate will possess strong administrative skills, a high level of IT proficiency, and the ability to work both independently and collaboratively.

Key Responsibilities

Reception Duties:

• Provide front-of-house support, greeting visitors and handling queries via phone, email, and in person.
• Take and relay messages accurately and promptly.

Meeting and Event Support:

• Book meeting rooms and organize logistics for internal and external events, including catering and AV equipment.
• Prepare meeting rooms with appropriate layouts, technical setups, and necessary materials.
• Manage delegate registration and communicate effectively before, during, and after events.
• Set up, host, and support virtual meetings and webinars using Microsoft Teams and Zoom.

Administrative Tasks:

• Maintain filing systems and manage complex data accurately.
• Provide routine management information as required.
• Handle incoming/outgoing post and ensure office supplies are well-stocked.
• Assist with financial administrative tasks in line with relevant procedures.
• Maintain a clean and organized office environment.

Operational Support:

• Support routine administrative tasks and business processes.
• Identify and implement continuous improvements to enhance service delivery.
• Open and close the office, following all safety and security protocols.

Compliance and Best Practices:

• Adhere to statutory regulations, including health and safety and GDPR guidelines.
• Interact professionally and maintain confidentiality when dealing with colleagues and customers.

Essential Experience and Skills

• Strong IT proficiency, including Microsoft Teams, Zoom, and AV/conferencing tools.
• Proven administrative experience with excellent communication skills.
• Ability to liaise effectively with diverse stakeholders at all levels.
• Experience in event coordination and delegate management is desirable.
• Ability to work independently after initial training and support.

Personal Attributes

• A positive role model who embodies the organization's vision and values.
• Creative and adaptable, with the ability to meet evolving demands.
• Reliable, self-motivated, and organized with strong attention to detail.