Job Title: Temporary Accommodation Officer

Location: The Guildhall, Northampton

Working Hours: 37 hours per week

Pay Rate: £25 per hour (Umbrella)

Work Mode: On-site

Assignment Duration: 3 months

Job Overview

West Northamptonshire Council is seeking a dedicated Temporary Accommodation Officer to manage and support homeless households in temporary accommodation. The role ensures high-quality housing services, compliance with statutory requirements, and the promotion of independent living.

Key Responsibilities

• Manage Temporary Housing: Ensure accommodation is safe, clean, well-maintained, and allocated equitably according to Council policies.
• Discharge Duties: Collaborate with relevant services to fulfil the Council's homelessness obligations effectively.
• Enforce Compliance: Support residents in adhering to tenancy conditions and efficiently handle serious breaches or duty discharges.
• Support Residents: Assist with housing register inclusion, benefits claims, and transition to private rentals.
• Monitor and Manage: Oversee housing register participation, benefit eligibility, and rent accounts; address rent arrears.

Requirements:

• Excellent communication, negotiation, and problem-solving skills.
• Experience in handling complex cases and working in high-demand environments.
• Knowledge of current housing law and statutory obligations.
• Ability to work independently and make consistent decisions.
• Experience managing temporary or social rented housing.

If you are interested in the role, please apply now.