Temporary Accommodation Officer

Posted 06 June 2024
Salary Up to £25 per hour + Umbrella Rate
Job type Temporary
Discipline Professional & Technical
ContactBelle Srijundee

Job description

Job Title: Temporary Accommodation Officer

Location: The Guildhall, Northampton

Working Hours: 37 hours per week

Pay Rate: £25 per hour (Umbrella)

Work Mode: On-site

Assignment Duration: 3 months

Job Overview

West Northamptonshire Council is seeking a dedicated Temporary Accommodation Officer to manage and support homeless households in temporary accommodation. The role ensures high-quality housing services, compliance with statutory requirements, and the promotion of independent living.

Key Responsibilities

  • Manage Temporary Housing: Ensure accommodation is safe, clean, well-maintained, and allocated equitably according to Council policies.
  • Discharge Duties: Collaborate with relevant services to fulfil the Council's homelessness obligations effectively.
  • Enforce Compliance: Support residents in adhering to tenancy conditions and efficiently handle serious breaches or duty discharges.
  • Support Residents: Assist with housing register inclusion, benefits claims, and transition to private rentals.
  • Monitor and Manage: Oversee housing register participation, benefit eligibility, and rent accounts; address rent arrears.


  • Excellent communication, negotiation, and problem-solving skills.
  • Experience in handling complex cases and working in high-demand environments.
  • Knowledge of current housing law and statutory obligations.
  • Ability to work independently and make consistent decisions.
  • Experience managing temporary or social rented housing.

If you are interested in the role, please apply now.