Housing Management Assistant

£14.43

37 hours Monday-Friday

Hybrid working available

Sand Martin House PE2 8TY

3 month contract

Opus People Solutions are recruiting on behalf of Peterborough City Council for a Housing Management Assistant to assist in providing an efficient customer focused effective housing management service.

Key Responsibilities:

• To ensure that excellent customer service standards are achieved, and core business objectives and performance indicators are met.
• Support all members of the Housing Management Service with core tasks and business support.
• Inputting records on to systems and ensure this is completed in an efficient manner.
• Raising and monitoring repairs, keeping customers up to date and ensuring works are complete.
• Raising invoice and payments in relation to utilities and landlord payments.
• Liaising with private landlords and internal departments to support the work of the private lasing scheme officer.
• Work as part of a project team to deliver service improvement and transformation.