Housing Management Assistant

Posted 02 November 2023
Salary Up to £14.43 per hour
Job type Temporary
Discipline HR, Business Support & Administration
ContactShawna Smith

Job description

Housing Management Assistant


37 hours Monday-Friday

Hybrid working available

Sand Martin House PE2 8TY

3 month contract

Opus People Solutions are recruiting on behalf of Peterborough City Council for a Housing Management Assistant to assist in providing an efficient customer focused effective housing management service.

Key Responsibilities:

  • To ensure that excellent customer service standards are achieved, and core business objectives and performance indicators are met.
  • Support all members of the Housing Management Service with core tasks and business support.
  • Inputting records on to systems and ensure this is completed in an efficient manner.
  • Raising and monitoring repairs, keeping customers up to date and ensuring works are complete.
  • Raising invoice and payments in relation to utilities and landlord payments.
  • Liaising with private landlords and internal departments to support the work of the private lasing scheme officer.
  • Work as part of a project team to deliver service improvement and transformation.