Homeless & Housing Solutions Officer

Posted 16 May 2024
Salary Negotiable
Job type Temporary
Discipline Professional & Technical
ContactBelle Srijundee

Job description

Job Title: Homeless & Housing Solutions Officer

Pay Rate: Negotiable

Location: Redditch Borough Council

Work Mode: Hybrid (2-3 days in the office)

Working Hours: 37 hours per week

Assignment Duration: 6 months (Temporary)

Key Responsibilities:

  • Provide duty cover both in-person and via telephone.
  • Assess and manage homeless applications in accordance with homelessness legislation (Homelessness Reduction Act 2017 - 'HRA').
  • Demonstrate a confident working knowledge of Parts 6 and 7 of the Housing Act 1996.
  • Offer sound housing advice to applicants.
  • Stay informed about statutory and case law changes, as well as local and national homelessness issues.
  • Collaborate effectively within a team of officers, maintaining flexibility to address conflicting demands.
  • Attend meetings as required.


  • Proven experience in housing legislation.
  • Previous experience in decision-making related to homelessness applications.
  • Proficiency in service improvement and delivery.
  • Strong analytical thinking and problem-solving skills.

This is an excellent opportunity to contribute to the community by providing crucial support and solutions for homelessness. If you possess the necessary qualifications and are ready to make a difference, we invite you to apply.