Concierge Security Officer

Posted 29 July 2025
Salary Up to £12.21 per hour
LocationIpswich
Job type Permanent
Discipline Hospitality & Catering
Reference25121

Job description


Security Officer - Front Of House
Fred Olsen IP1 5LL
16.5 hours per week Sat 8.30am - 6pm & Sun 9.30am - 4.30pm
£12.21per hour
VERPO1
We are currently seeking a dedicated and professional Security Officer to join our team for an exciting new role in Ipswich. Successful applicants will have the opportunity to cover a single site, playing a crucial role in maintaining the safety and security of the facility while delivering exceptional service. Responsibilities:
Do you have 5* customer service skills with the ability to provide a friendly and secure corporate security service?
Job Requirements:

  • To take pride in your appearance at all times, ensuring immaculate presentation
  • A friendly, professional, courteous, and outgoing character
  • Perform gatehouse duties, ensuring smooth vehicle entry and exit processes while maintaining strict control measures.
  • Accurately record vehicle details, update paperwork, and ensure compliance with client requirements and company protocols.
  • Regularly inspect the site's premises, monitoring access points and conducting security checks as necessary.
  • Respond promptly to any incidents, emergencies, or alarms, following established procedures and providing necessary assistance.
  • Adhere to all security protocols and company policies, fostering a safe and secure environment for all occupants.
  • Provide excellent customer service, assisting visitors, clients, and employees with inquiries or concerns in a professional manner.


Qualifications:

  • A valid SIA license (Security Industry Authority) is mandatory. Applicants without an SIA license will not be considered.
  • Strong attention to detail and the ability to accurately handle paperwork and update systems.
  • Excellent communication skills to interact effectively with colleagues, visitors, and clients.
  • Ability to remain calm and composed in high-pressure situations, making sound judgments and quick decisions.
  • Flexibility to adapt to changing security requirements and work collaboratively with the team.
  • Full training will be provided for the specific site and duties.
  • Corporate Security, Concierge or Front of House experience for at least 1 year an advantage


We are honoured to have been awarded with the 2025 King's Award for Enterprise in Sustainable Development. We are one of twenty-seven organisations nationally to be recognised with this prestigious award. This accolade highlights our outstanding dedication to sustainability and our commitment to making a difference for our people, customers, stakeholders, and the planet.
Why Join Us?

  • Be part of a company recognised as King's Award winners, highlighting our commitment to excellence and sustainability. Work for a company that understands that protecting the planet is non-negotiable.


Job Types: Permanent, Part-time
Pay: £12.21 per hour
Expected hours: 16.5 per week
Benefits:

  • Life insurance
  • Private medical insurance



Work Location: In person