Communications and Engagement Officer

Posted 28 June 2022
Salary £20.00 - £23.00 per hour + DEO
Job type Temporary
DisciplineProfessional & Technical
ContactAggie Skibniewska

Job description

Opus People Solutions on behalf of Cambridge County Council are recruiting a Communications and Engagement Officer to join their team on a temporary contract for a period of minimum of 3 months, starting 11th July.
This role is based in Cambridge, you will support the promotion and consultation of GCP projects.
Working Hours are 37hrs per week offering hybrid work with some office attendance 2-3days per week- TBC.

Principal Accountabilities
Community Engagement

1. Plan and implement consultation and engagement strategies with
local and statutory stakeholders to help inform the direction of
sustainable infrastructure projects.
2. Run community engagement events, ensuring that the information is
displayed appropriately and the correct facilitators and technical staff
are in attendance and, where necessary, facilitate group discussions.
3. Be willing to innovate, developing engagement techniques using
digital and social media, learning from peers and liaising with
colleagues to develop these.
4. Provide project management support and direction to ensure the
successful delivery and evaluation of community engagement on
individual projects.
5. Analyse and present key findings from consultation activities via
reports and presentations.
6. Manage and organise communication events, such as public
exhibitions, opening ceremonies, Local Liaison Forums and site visits
to promote high-profile projects. This includes participation at
exhibitions and answering questions from the public face-to-face.
7. Research and write engaging copy, optimised for use across a variety
of communications channels, including web, social media, displays,
news media, newsletters and printed leaflets.
8. Respond appropriately to correspondence and other enquiries
received from the general public, elected members and other
stakeholders to ensure that information is accurate and delivers key
messages from agreed communication strategies.
9. Manage the GCP web pages to ensure they are relevant, up-to-date
and reflect the activities of the project in liaison with project officers
and digital teams.
10.Produce stills and video footage optimised for use across a range of
media, commissioning from third parties where appropriate.
11.Take part in a duty desk rota to manage and respond appropriately to
media, social media and email. Provide a morning media summary to
GCP staff and members.
You must meet the essential criteria in order to be shortlisted for the post and it would be advantageous if you meet the desirable criteria.

Education, Qualifications & Training

  • Key Skill Level 3: 2 'A' levels (4 AS Levels), ONC, OND, BTEC,
  • NVQ level 3 or equivalent.
  • Communications and/or community engagement qualification or experience
  • Desirable:
  • Key Skill Level 4: Bachelor's degree; HNC; HND NVQ level 4 or equivalent; including professional qualification.
  • Knowledge & Experience
  • Essential:
  • Knowledge and experience of marketing and communications techniques including the creation and use of printed and online materials and digital marketing.
  • Understanding the implications for local government of national policy
  • Experience and knowledge of community engagement
  • Knowledge and experience of effective multi-disciplinary working
  • An understanding of how local government can establish and maintain effective working relationships with partners.
  • Skills & Attributes
  • Essential:
  • Planning and organisational skills
  • Able to prioritise and manage deadlines
  • Strategic oversight including foreseeing potential issues for the
  • delivery of specific projects and able to take appropriate action
  • Excellent verbal and written communication skills including proven ability to build relationships and communicate on a variety of levels as well as write in a variety of styles, depending on audience.
  • Negotiation and analytical skills
  • Self-management, the ability to use own initiative and to b proactive
  • IT skills
  • Ability to work flexibly and travel around the county to attend meetings and work on a variety of projects.