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Benefits Officer
- Posted 01 February 2024
- Salary £24 - £26 per hour
- LocationRugby
- Job type Temporary
- Discipline Professional & Technical
- Reference16646
- ContactBelle Srijundee
Job description
Job Title: Benefits Officer
Pay Rate: £24 - £26 per hour
Location: Rugby Borough Council
Working Hours: 37 hours per week
Work Mode: Hybrid
Assignment Duration: 3 months
Responsibilities:
- Interview and assess financial needs, providing tailored advice on benefits entitlement.
- Assess claims for Housing Benefit and Council Tax Reduction, adhering to legislation and council policies.
- Resolve client queries related to benefits claims.
- Conduct in-claim reviews to ensure accuracy and timely awards.
- Review decisions based on new client information.
- Refer suspected irregular claims to the Single Fraud Investigation Service and manage outcomes.
Requirements:
- Thorough understanding of legislation governing Housing Benefit, Council Tax Reduction, and Discretionary Financial Support schemes, including Homeless Prevention Grants.
- Previous experience in assessing claims for Housing Benefit and/or Council Tax Reduction.
- Strong communication skills across diverse demographics and communication channels.
- Experience with Civica OpenRevs is essential.
If you are interested in the role, please apply now.