Opus People Solutions are hiring for a Housing Options Advisor within a Local Authority client based in Kettering, Northamptonshire.
The role is 37 hours per week, offering hybrid working (4 days on-site per week and 1 day working from home), and £30.00 per hour Umbrella (£23.50 PAYE).
Please see a high-level overview of what the position involves below:
- Conducting initial homelessness assessments and housing needs triage for customers at risk of homelessness.
- Assessing eligibility, homelessness status, priority need, and determining whether statutory duties, including Section 188 interim accommodation duties, are owed.
- Working proactively to prevent and relieve homelessness through early intervention, advice, advocacy, negotiation, and support.
- Completing Full Housing Assessments (FHAs) and developing Personal Housing Plans (PHPs).
- Managing a varied caseload and ensuring decisions comply with homelessness legislation, statutory guidance, and case law.
- Liaising with landlords, support agencies, internal services, and external partners to secure positive housing outcomes.
- Identifying safeguarding concerns and taking appropriate action to support vulnerable adults, children, and families.
- Maintaining accurate case records and contributing to service improvements and performance monitoring.
The ideal candidate will have experience with:
- Delivering homelessness prevention, housing advice, or housing options services.
- Assessing homelessness applications and applying homelessness legislation in practice.
- Managing complex caseloads within a customer-focused environment.
- Working with vulnerable individuals and families facing housing difficulties.
- Negotiating with landlords and partner agencies to prevent homelessness and secure accommodation.
- Producing high-quality assessments, case notes, and written reports.
- Previous experience within Local Government.
If this role is of interest to you, please submit a copy of your CV and a mobile number.
All offers will be subject to satisfactory compliance screening, including right to work in the UK and references. In addition, due to the nature of the role, the appropriate level of criminal record disclosure will be undertaken.
