Repairs Service Administrator
Hourly rate: £13.69
Working hours: Monday-Friday 9am-5pm
Location: Crossgate House Redditch B98 7SN
This is an office-based role for a temporary 3 month contract, with opportunity for
extension.
Are you an organized, detail-oriented professional with a knack for coordinating repairs
and maintaining excellent customer relationships? We are seeking a motivated Repairs
Service Administrator to join our team at Crossgate House, Redditch.
Key Responsibilities:
* Manage and coordinate repair service requests efficiently, ensuring timeline, communication with clients and technicians.
* Schedule appointments and allocate resources to meet project deadlines.
* Maintain accurate and up-to-date records of service activities, work orders, and
customer interactions.
* Liaise with technicians, clients, and internal teams to ensure smooth workflow
and problem resolution.
* Provide exceptional customer service by responding promptly to inquiries and
updates.
Qualifications & Skills:
* Strong organizational and multitasking abilities.
* Excellent communication skills, both verbal and written.
* Proven experience in administrative roles, preferably within a service or repairs
environment.
* Proficiency with office software and scheduling tools.
* Ability to work independently and as part of a team.
All offers will be subject to satisfactory compliance screening, including right to work in
the UK and references
