Housing Options Officer
East Suffolk (Predominantly Remote)
£22.20 PAYE / £30 Umbrella per hour Inside IR35
ASAP Start | Contract until 31st January 2027
We're recruiting for an experienced Housing Options Officer to join a Local Authority Housing Needs team.
This role will focus on providing housing advice, preventing homelessness, assessing homelessness applications, and making statutory homelessness decisions in line with Part VI and Part VII of the Housing Act 1996 and the Homelessness Reduction Act 2017.
Requirements
- Previous Local Authority Housing Options/Homelessness experience
- Experience assessing homelessness applications and writing homelessness decisions
- Strong knowledge of Parts VI & VII of the Housing Act and the Homelessness Reduction Act
- Experience managing complex caseloads
- Working knowledge of Civica systems
- Excellent communication and case management skills
Working Arrangements
- Mainly home-based
- Equipment provided
- Occasional face-to-face team meetings
- Office locations in Lowestoft and Woodbridge if required
This is an excellent opportunity to join a supportive Housing Needs team and make a real difference to residents facing housing and homelessness challenges.
All offers will be subject to satisfactory compliance screening, including right to work in the UK and references. In addition, due to the nature of the role the appropriate level of criminal record disclosure will be undertaken.




