Payroll & Pensions Assistant
Location: Hybrid Working - 2 days at Coventry based office
Rate: £13.05 per hour, 37 hours per week
Contract: temporary
Working Pattern: Monday to Friday
Join Our Team
Opus People Solutions are looking on behalf of Coventry City Council for a detail-oriented and customer-focused Payroll & Pensions Assistant to support the delivery of a high-quality payroll and pensions service. This is an excellent opportunity for someone with strong administrative skills, a good eye for detail, and an interest in payroll and pensions administration.
What You'll Be Doing
As a Payroll & Pensions Assistant, you will:
- Process payroll and pension administration tasks accurately and efficiently.
- Manage and respond to payroll-related enquiries from employees, managers, customers and external organisations.
- Calculate employee payments and pay adjustments to ensure accurate financial transactions.
- Support payroll mailboxes and provide excellent customer service.
- Maintain confidentiality when handling sensitive employee information.
- Work closely with colleagues and stakeholders to ensure smooth service delivery.
- Keep up to date with payroll legislation, pension regulations and internal policies.
What We're Looking For
We're keen to hear from candidates who have:
- Experience using Microsoft Office applications.
- Strong numerical skills and attention to detail.
- Excellent communication and customer service skills.
- The ability to prioritise workloads and meet strict deadlines.
- A flexible and collaborative approach to teamwork.
- Experience in payroll, pensions, finance or administration (desirable).
- A relevant qualification or willingness to work towards one, or equivalent experience.
All offers will be subject to satisfactory compliance screening, including right to work in the UK and references
Apply Now
If you are organised, motivated, and enjoy providing excellent customer service while working with numerical data, we'd love to hear from you.




