Are you passionate about technology, problem solving, and delivering exceptional service? Schools Choice is looking for a dedicated Technical Administrator to join our Systems Team.
Who are Schools Choice?
Schools Choice is a leading provider of educational support services, helping schools and academies operate efficiently and effectively. With over 25 years of experience, we specialise in delivering high quality solutions across areas such as administration, finance, governance and business services.
Our expert teams work closely with schools to provide tailored support, allowing them to focus on what matters most, educating children and helping them succeed. As part of the Vertas Group, we are committed to delivering a professional, reliable service and continuously improving to meet the evolving needs of the education sector.
About the Role:
Based in Ipswich, you will be working within our systems team, supporting the administration and maintenance of multiple business applications. You will play a key role in ensuring systems run smoothly, resolving issues, and supporting projects that help improve how we work.
Your responsibilities will include:
Maintaining and supporting various business systems and applications
Troubleshooting system issues and resolving user queries
Producing bespoke reports for key stakeholders
Supporting system projects, including onboarding new customers
Maintaining high standards across administrative processes
Creating and following user guidance documentation
Acting as a customer focused first point of contact
Raising and managing support tickets with third parties
Working independently and as part of a team to meet deadlines
Driving improvements and helping enhance system efficiency
Who are we looking for?
Strong IT skills including Microsoft Office such as Excel, Word and Outlook
A willingness to learn new systems and develop technical knowledge
Good communication skills, both written and verbal
Strong problem solving and analytical skills
Ability to manage and prioritise workload effectively
Experience working in a customer focused environment
Ability to work independently and support team members when needed
What You'll Bring
A proactive and solution focused mindset
Strong organisational and time management skills
A passion for technology and continuous improvement
The right to work in the UK
What We Offer
25 days annual leave plus bank holidays, rising to 26 days with service
Pension scheme
Company sick pay
Employee assistance programme including GP and counselling
Discount schemes and wellbeing support
Career development opportunities and progression
Flexible working options
Apply Today
If you are ready to bring your skills to a company that values people, service and innovation in education, apply now and start your journey with Schools Choice.
