Shift Coordinator
Location: Hybrid - ideally located within Cambridgeshire or West Midlands. There may be travel to other client sites on an ad-hoc basis.
Pay: £25,500 per annum
Contract: Maternity Cover for 6 months. 37.5 per week, Monday to Friday
At Opus People Solutions, we deliver managed service recruitment (MSP) to over 25 local authority clients across the UK. Our model is built around expertise, ethical delivery, and long-term partnership - not just filling roles but finding the right people who will shape the future of public services.
About the Role
As a Shift Coordinator, you will play a key role in managing temporary workforce operations within a care homes, ensuring all client requirements are met efficiently and on time. You'll be the central point of contact during your shift, coordinating workers, resolving issues, and maintaining high service standards.
Key Responsibilities
- Coordinate and manage daily staffing requirements for clients
- Allocate shifts and ensure full shift coverage
- Act as the first point of contact for temporary workers and clients during your shift
- Monitor attendance, punctuality, and performance of workers
- Handle last-minute absences and arrange replacements quickly
- Maintain accurate records, timesheets, and reporting
- Ensure compliance with company policies and client requirements
- Resolve issues in a professional and timely manner
What We're Looking For
- Previous experience in recruitment, staffing, or workforce coordination (preferred)
- Strong organisational and time-management skills
- Ability to work under pressure and solve problems quickly
- Excellent communication and interpersonal skills
- Good IT skills (MS Office, CRM systems)
- Flexible approach to working hours between 08.00-18.00
- A proactive, can-do attitude
What We Offer
- Competitive salary and performance-related incentives
- Training and career development opportunities
- Supportive and fast-paced working environment
- Opportunity to grow within a successful recruitment business
If you're an organised and driven individual looking to build a career in recruitment operations, we'd love to hear from you. Apply today with your CV.
