About the Role
Suffolk County Council is seeking an experienced and driven Team Manager to lead our Multi-Agency Safeguarding Hub (MASH). This is a pivotal leadership role where you will coordinate safeguarding decision-making at the front door of children's services, ensuring timely and effective responses to concerns.
As Team Manager, you will oversee a multidisciplinary team, working in close partnership with key agencies including police, health, and education, to protect vulnerable children and young people. This is an excellent opportunity for a motivated leader who thrives in a fast-paced, high-impact environment.
- Location: Landmark House, Ipswich
- Rate: £45.50 per hour
- Working Pattern: Hybrid - 2/3 days in the office
- Contract Type: Temporary
Key Responsibilities
- Provide strong leadership and supervision to a team of Social Workers and practitioners within the MASH.
- Make timely, defensible management decisions in line with the Suffolk Thresholds Document and statutory guidance.
- Oversee screening, triage, and risk assessment of all incoming safeguarding referrals.
- Ensure high-quality practice standards, with robust recording and clear decision-making.
- Drive performance management, ensuring KPIs and service targets are met.
- Lead on quality assurance activities, including audits, reflective supervision, and continuous service improvement.
- Promote effective multi-agency collaboration, working closely with partners across police, health, education, and other services.
- Support staff development through coaching, mentoring, and regular supervision, fostering a positive team culture.
- Manage complex and high-risk cases, providing oversight and direction where required.
- Contribute to the wider service by supporting strategic development and operational improvements within MASH.
Experience/Skills
- Significant experience within MASH or front-door safeguarding services
- Qualified Social Worker, registered with Social Work England
- Minimum of 3 years' post-qualified social work experience
- Proven experience in leading and managing teams, ideally within children's services
- Strong working knowledge of safeguarding legislation, thresholds, and statutory frameworks
- Excellent decision-making, organisational, and communication skills
- Ability to work confidently in a fast-paced, high-pressure environment
Why Join Suffolk County Council?
- Opportunity to lead within a critical frontline safeguarding service
- Collaborative, multi-agency working environment
- Competitive hourly rate and flexible hybrid working
- Chance to make a real impact on the lives of children and families
If you are a passionate and experienced leader looking to make a difference in safeguarding, we would love to hear from you.
