We require an interim resource for management and delivery of digital services across Brentwood and Rochford Councils. Skills in managing teams, managing digital products and services, building relationships across the businesses and creating continuous improvement of live services.
Brentwood Borough Council and Rochford District Council have formed a strategic partnership sharing knowledge, experience, and projects for the benefit of both councils.
Seeking a Digital Service Manager to join our Digital, Data and Technology team.
As Digital Service Manager, you will lead the digital service teams (Product Development & Application Support and Geospatial) ensuring reliable digital services.
You will:
- Own the live operation of digital services
- Act as escalation points, oversee incident, problem and service requests
- Work with Services to reduce failure demand
- Use resident and Officer feedback to improve digital experiences
- Ensure service meet information governance, data protection and Security requirements
- Use project management skills to deliver improvement projects
- Provide supplier and financial management
- You will have skills around the Microsoft stack, and development experience
