Business Support Officer - Minute Taker
Rate of Pay: £16.08 per hour PAYE
Location: Onsite basis at West Locality Hub, Ilmington House, Crescent Road, Darlaston, WS10 8AE
Working Hours: 37 hours per week. Monday - Thursday 8:45am to 5.15pm with 1-hour unpaid break. Friday's 8:45am - 4.45pm with 1 hour unpaid break.
Duration: temporary basis, 6 months with potential to extend.
Opus People Solutions are recruiting on behalf of our Client, Walsall Council, for a Business Support Officer - Minute Taker to support Children's Service's on a temporary basis.
The role plays the crucial role of supporting the administrative and receptionist tasks of the office. You will be the main point of contact, warm and friendly welcome to the office and reliable support.
The role will focus on Business Support duties day to day and you will be expected to minute take to support covering sickness, annual leave and additional workload within the team.
Daily Duties:
- Minute Taking - Provide support by attending and taking minutes of a variety of meetings on a regular basis and to cover any sickness or absences of the Minute Takers within the Team. Training and shadowing will be provided. This is expected to support during sickness, annual leave and additional workload within the team.
- Supporting the Team - Monitoring and responding to incoming calls and emails.
- Diary Management - booking rooms, events and meetings via Microsoft Teams or Outlook, with good time management to avoid conflictions of timings.
- Distribution Handling - Record and distribute bus tickets and food bank vouchers for families who require support.
- Administrative Responsibilities - maintaining records and filing systems.
- Booking Management - Handling the bookings of taxis, hotels, flights and trains.
- Financial Requests - Purchase Order requests, dealing with Invoices and daily monetary transactions to clients and purchasing of resources.
Essential Experience:
- Experience of typing minutes of various meetings and excellent typing skills and ability is essential for this role.
- Ability to meet expected turn around deadlines for the Meeting Minutes to be documented, shared with relevant authorities and departments and saved to database.
- Strong experience in previous Administration, Business Support, PA or Receptionist roles.
- Knowledge and understanding of MS365 packages, including MS Teams, Outlook and Excel.
- Previous experience in a busy office environment.
- Strong organisational and time management skills.
- Strong ability to prioritise, meet deadlines and adaptable to reprioritise in cases of urgent matters.
- Excellent written and verbal communication skills with a friendly and welcoming manner.
- Ability to work well within a Team, also having strong initiative to work independently.
- Commitment to work onsite Monday - Friday.
- Excellent customer service skills.
If you are a professional and driven individual wanting to support Walsall Council's Children's Services with a passion to support to the service in achieving outstanding results, apply now!
