Subsidy Officer - West Northamptonshire Council
Location: Northamptonshire - Hybrid
Salary: Flexible
Contract: Full-time, 3 months contract
West Northamptonshire Council is recruiting a Subsidy Officer to help ensure their Housing Benefit and Council Tax Reduction claims are assessed accurately and in line with legislation. Your work will support the council in maximising subsidy income and maintaining high standards across the Benefits service.
What you'll do
Review Housing Benefit and Council Tax Reduction claims, including complex cases, to ensure accuracy and maximise subsidy.
Keep up to date with legislation, case law and system changes.
Support the completion and external audit of the annual subsidy claim.
Work with the Training & Resilience team to improve subsidy performance and identify training needs.
Carry out targeted checks in high‑risk subsidy areas and recommend improvements.
Provide feedback to Team Leaders and deputise for the Subsidy Team Leader when required.
What you'll bring
GCSEs including Maths and English.
Experience in a Revenues & Benefits environment.
Strong ICT skills, including Microsoft Office.
Ability to understand complex legislation and work accurately to deadlines.
Good communication skills and confidence in making decisions with tact and diplomacy.
Ability to work independently and as part of a team.
Experience working with customers and a driving licence are desirable.
Please submit your CV if you are interested.
