We are seeking a highly organised and detail-oriented Sales Administrator to join our clients team. You will be joining a long standing, professional organisation who have a team that has over 100 years of loyalty to the business! This shows how great the business is to work - grow your career with this leading business....
The successful candidate will provide vital support to the sales department by managing administrative tasks, and ensuring smooth operational workflows. This role offers an excellent opportunity for individuals with strong IT and organisational skills to contribute to a dynamic business environment.
Benefits include: 25 days plus bank holidays, half day on a friday, hybrid working, private healthcare and more.
Duties
- Provide support to the UK, Export and Distribution areas of the business
- Develop and maintain strong relationships with new and existing customers, understanding their needs and product usage
- Validate incoming leads via the Sales inbox for new customers, assessing suitability, potential value and quoting requirements
- Prepare quotations, including customisation quoting, ensuring accuracy and timely turnaround
- Support the sales team by identifying opportunities to upsell or cross-sell CamdenBoss products
- Liaise with the design engineer(s) to update quotes for customisation projects
- Assist with new product launches and compiling the information required for the product information forms (PIFs) for the Distributors
- Manage incoming phone enquiries and provide professional customer service
- Respond to customer queries using initiative and judgement to deliver outstanding service
- Use strong communication and interpersonal skills to understand customer requirements and expectations
- Ensure an optimal customer experience is delivered throughout the sales process
- Work collaboratively with departments across CamdenBoss to ensure efficient and effective information flow and agile outcomes
Qualifications
- Proven experience in sales administration or a similar coordination role.
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Demonstrated organisational skills with the ability to manage multiple priorities effectively.
- Good time management skills with a proactive approach to work deadlines.
- Ability to work independently as well as part of a team in a fast-paced environment.
