Job SearchPassenger Assistant - Rougham

Passenger Assistant - Rougham

Posted 29th January 2026

REFERENCE

28437_1769691179

Location
Bury St Edmunds, Suffolk
Salary
Up to£12.21/hr
Job Type
Part Time
Job Discipline
Transport & Logistics

We have fantastic opportunities for a Passenger Assistant to join our team. If you have a passion for delivering excellent customer service and want to make the difference, then apply for this role today. This is a key role transporting and providing a taxi service for special educational needs children to and from school.

Who are Vertas?
Vertas delivers trusted, integrated facilities management solutions across Great Britain. Our team of 5,000 colleagues provides a comprehensive range of facilities services, including cleaning, catering, property design, recruitment, transport, and environmental management. You'll find us putting the customer at the heart of everything we do, while prioritising our colleagues' health, safety and wellbeing

About the Role:

Based in Bury St Edmunds (Rougham) you will be working 25 hours per week (Must be flexible), 38 weeks per year, Monday- Friday. This role will require additional training which will be fully paid.

Your responsibilities will include:

  • Assisting with the transportation of a child to and from school
  • Ensuring the safe drop off on the school run

We want enthusiastic individuals with a positive working attitude to join our team of 4,000 colleagues across the UK. Vertas Group are an inclusive and equal opportunities employer who believe that our people power what we do. We aim to ensure that our workforce reflects the diversity of the communities in which it operates.

Who are we looking for?

  • Experience within a passenger assistant/ journey role or similar
  • Excellent customer service skills
  • Ability to remain calm in a challenging situation

What You'll Bring

  • Excellent organisational and time-management skills.
  • The right to work in the UK.

Benefits

  • Lifeworks high street and online discounts
  • Company Pension
  • WeCare 24/7 employee assistance including remote GP and counselling
  • Mental Health First Aiders
  • Vertas Finest Recognition Scheme
  • Annual Making the Difference Awards
  • Refer a friend rewards
  • Personal Development opportunities including Aspire to Inspire and self led learning

Apply Today

If you're ready to bring your skills to a company that values people and places, apply now and start your journey with Vertas

Enhanced DBS required and provided

Apply today

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