Income Collection Officer

Income Collections Officer

Pay Rate: £13.90 per hour PAYE

Working Schedule: 37 hours per week, Monday - Thursday 8.45am - 5.15pm with 1-hour unpaid break. Friday's 8.45am - 4.45pm with 1-hour unpaid break.

Work Arrangement: Hybrid - 2 days onsite at the Civic Centre, Walsall Town Centre.

Duration: Temporary basis, 3 months with reviewal for extension.

Opus People Solutions is recruiting on behalf of our Client, Walsall Council, to recruit an Income Collections Officer. This temporary, full-time position offers a hybrid work arrangement, allowing you to contribute to the financial well-being of the community while enjoying flexibility in your work environment.

Responsibilities:

• Accurate and Timely Financial Transactions: Ensure the precise and timely processing and validation of financial transactions related to community-based charging. This includes the reconciliation of client accounts.
• Maximize Community-Based Income: Collaborate with senior officers to maximize and secure community-based income owed to the Council. Take effective and timely recovery actions, including issuing contribution notifications to clients.
• Data Integrity: Make effective use of corporate and department systems to maintain the integrity of data within the systems.
• Customer-Focused Service: Assist in providing a cost-effective, customer-focused service. Work closely with customers and colleagues to ensure their needs are met.
• Objective Achievement: Contribute to achieving team objectives and targets.
• Continuous Improvement: Support and work with colleagues in the continuous review of financial systems and processes. Contribute to the development of new and improved ways of working.
• System Administration Support: Assist in system administration processes as appropriate.
• Integrated Approach: Support an integrated approach by working across the service as designated.

Experience and Skills:

• Previous experience in finance administration is beneficial but not essential.
• Background in adult social care and finance is advantageous.
• Strong attention to detail and accuracy in financial transactions.
• Effective communication and interpersonal skills.
• Ability to work collaboratively and contribute to team objectives.
• Flexibility and adaptability to meet changing priorities.

To apply, please submit your CV