Business Support Officer

Business Support Officer

Rate of Pay: £13.05 per hour PAYE.

Location: Vantage House, Vantage Park, 9 Washingley Rd, Huntingdon PE29 6SR and Lawrence Court Princes Street Huntingdon PE29 3PA

Working Hours: Monday - Friday, 8am - 4pm.

Duration: Temporary basis, 3 months.

Positions: 2

Opus People Solutions are recruiting for 2 Administrators on a temporary basis, on behalf of our Client, Cambridge County Council.

Responsibilities:

Court Support Responsibilities:

• Courtroom Preparation & Attendance: Set up rooms for hearings, greet attendees, and clear rooms post-hearing.
• Court Proceedings Assistance: Attend hearings, call parties in order, swear in witnesses, and liaise with support services.
• Communication & Coordination: Arrange and send Teams invites for remote hearings; keep parties informed of changes.
• Sensitive Material Handling: Play videos in court as directed by the officer of coroner. Save documents
• Public Interaction: Receive and guide court users including judiciary, police, families, and legal representatives.

Office Support Responsibilities:

• Inbox & Communication Management: Monitor general inbox, allocate emails to cases, and respond to various communications.
• Information & Records Management: Maintain accurate filing systems, archive records, and manage case file updates.
• Referral Processing: Handle Coroner and Medical Examiner referrals per protocols.
• Administrative Support: Perform clerical tasks, manage supplies, and generate reports/documents.
• Pathology & Toxicology Coordination: Track post-mortem and toxicology reports, liaise with hospitals, and monitor performance.

Essential Requirements:

• Commute to both locations.
• Previous experience in Legal administration background is beneficial not essential.
• Previous experience within Customer Service facing roles is essential.
• Previous experience in Administration is essential.
• Commitment to work onsite at both locations.
• This role will involve tasks that involve both supporting bereaved families and handling sensitive material, including photographs of deceased individuals. This role requires empathy, professionalism, and clear communication.