Support Workers – Home First

Job Category: Social Care
Reference N/A
Service Home First
Contract Type Temporary
Duration Varied
Location Suffolk
Job Type Full-time
Start Date N/A
Hours per week Various hours available
Rate £8.75 per hour

About the job

Home First assist people to regain and maintain their independence, allowing them to remain living independently in their own homes for longer.

As a Support Worker with Home First, you will be supporting people in their own home; either enabling them to regain their independence on a short term basis or assisting people who require longer-term care.

Access to personal transport is required to travel to customer’s homes, often in rural locations.

  • Promote the independence of customers in accordance with Home First Care Plans/Short term enablement plans.
  • Assist customer with dignified and intimate personal care needs, whilst actively promoting re-enablement and/or maintain an achieved goal.
  •  Provide general advice and guidance to customers to enable them to make informed choices and to inform and promote their options for personal choice.
  •  Establish and maintain effective and positive relationships with customers and family carers, to promote the health, well-being and independence to the customer.
  •  Engage with customers, family carers and others to promote, inform and explore alternative ways to meet and maintain their long-term needs.
  •  Inform and promote a range of services to help people live independently and safely at home.
  • Monitor customers progress against Home First care plans and complete records as required to inform the ongoing review process.
  • To maintain and contribute to accurate and comprehensive records to support the care plan and inform the review process.
  •  To provide regular feedback to Team Leaders on progress made by each customer and to report their changing needs and circumstances, seeking advice and guidance as required.
  •  To take responsibility for developing and updating own working practice, skills, knowledge in line with CQC standards.
  • To undertake all responsibilities according to the policies and procedures detailed by the County Council.
  • Contribute to the culture of Health & Safety for all customers, staff and public.
  • NVQ Level 2 or equivalent, or working towards NVQ Level 2 (or the equivalent knowledge/desire to achieve NVQ Level 2).
  • Basic knowledge of first aid and health and safety procedures.
  • Manual handling skills.
  • Knowledge of infection control procedures.
  • Full knowledge of domestic equipment within the home environment, to be able to provide active support to the customer.
  • Basic literacy, numeracy and IT skills.
  • Experience of working in a care environment.
  • An ability to treat customers with respect and dignity and support/communicate with customers in the way they choose.
  • A passion for improving the lives of people who access our services.

If you don’t possess all of the essential criteria please don’t let this put you off, you may still be a great candidate. If you have any doubts, please speak to one of our consultants. Please feel free to call 03301 242800 or email [email protected] any questions you may have!

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Why choose Opus?


We get sight of all temporary and interim vacancies for Suffolk County Council and Babergh & Mid Suffolk District Councils first. By working through Opus, you will be notified of the job opportunities before any other recruitment agencies are even aware.


We have a wealth of knowledge and experience within the public sector, with many of our employees having previously worked for and with both Suffolk County Council and Babergh & Mid Suffolk District Councils for several years.


In the last month alone, we filled 95% of jobs using our own pool of registered candidates. The remainder went out to our trusted supply chain.


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