Social Worker

Job Category: Social Care
Reference SCCJC06
Service Suffolk County Council
Contract Type Permanent
Location Suffolk
Job Type Full-time
Hours per week 37
Salary Annual salary from £29,636 to £32,875

Services for children are of an exceptionally high standard. They are child-focused and make a positive difference to children's lives.

If you are looking to grow professionally and further your career in social work, we can offer supportive and pioneering practice where you can make a real difference while enjoying the benefits of living in Suffolk.

The responsibility of the Children and Young People’s Directorate (CYP) is to ensure the safety, well-being and learning of children and young people. To do so we need to “make every intervention count” to create impact and bring about sustainable change for children, young people and their families where need is identified. We are determined to continuously improve our services by working in partnership to ensure that our work is high quality and effective.

Model the ASPIRE values; Achieve, Support, Pride, Inspire, Respect and Empower. We are committed to working together, striving to improve and ensuring the best possible outcomes for children and families in Suffolk.


To act as a catalyst for change working directly alongside children, young people and their families.

Providing statutory Social Care services to “Children in Need”, children subject to Child Protection Plans, Children “Looked After” and consultancy across Early Help services – a potential broader/flexible role within teams as they progress into fully “multi-agency” teams.

Social Workers will provide for case responsible roles and statutory services to; children “in need”, children subject to “child protection plans” and children “looked after”. They may also provide consultancy or some direct input, (where deemed beneficial and acceptable to children and families); to other professionals and to children and families receiving Early Help services such as within a “Team around the Child/Family” approach.

You will be expected to undertake a combination of the activities listed below, this may vary over time in accordance with business need and at the discretion of the line manager.

Communicating and engaging with children, young people and their families, with colleagues and with communities.

  • Work directly with children, young people and families using the Suffolk Signs of Safety and Wellbeing framework.
  • Where required by the role, to act as Lead Professional for named families, being the key contact with the family and liaising with other professionals to provide a joined up response.

 Assessment, Planning and Review

  • Use Suffolk signs of safety principles, disciplines and tools
  • Where required, to participate in CAF, multi-agency assessment, Statutory Assessment and other relevant assessment processes.

 Effective Practice

  • To work alongside children, young people, parents and families where there are early signs of social, emotional, health or behavioural issues to bring about sustainable improvement.
  • Where required by role, take responsibility for managing cases and holding appropriate levels of risk, overseeing the input of support workers where involved.
  • Work within the service guidelines, statutory guidance and legal frameworks.
  • To respond to needs identified with the family by identifying and delivering evidence-based interventions as required.
  • To work with families with complex problems where statutory intervention is required under the guidance of senior Social Worker, Lead Professional or Health Colleagues as appropriate.
  • Engage in individual and group supervision with managers and practice leads.
  • Where the role requires, to mentor and/or supervise junior colleagues or students and facilitate individual and group supervision with team members.

Reporting and Accurate Recording

  • To maintain up to date records and data using electronic devices and systems as directed and to provide reports as required.
  • To contribute to ensuring successful completion of Quality Assurance processes within team.

 Information, Advice and Signposting

  • To provide information and signposting for children, young people and families to relevant universal and specialist services in the local area and beyond where appropriate.

Multi-Agency and Partnership Working

  • Actively build relationships and networks with other professional groups and services in the locality.

 Managing Risk and Safeguarding

  • To identify risk and safeguarding concerns and escalate immediately where appropriate.

To undertake other tasks allocated by manager or senior colleagues, in keeping with the responsibilities of the grade:

  • Work in accordance with the Council’s statutory responsibilities, policies and service procedures and comply with equality and diversity policies, procedures and legislation.
  • Maintaining customer confidentiality in accordance with the Data Protection Act and SCC guidance.
  • Participate in performance appraisal and consultation with team managers as required.
  • Having regard to best value principles as part of daily practice.
  • Participating in training and development opportunities, in order to improve personal knowledge, skills and effectiveness.
  • To transport children and young people where required by job role.
  • To work in the homes of children and families and in a variety of other settings.

The practitioner will:

  • Be expected to use their experience, knowledge and skills in every engagement with children, young people and families to determine the level of intervention required.
  • Where required by role, take responsibility for managing cases and holding risk.
  • Offer face to face, telephone and written support and information as appropriate to role.
  • Be responsible for keeping accurate and timely records of work with children, young people and families and writing relevant reports using electronic or other systems as directed.
  • Be responsible for recognising and appropriately responding to safeguarding and risk issues.
  • Have access to a line manager for decisions that fall outside their delegated responsibilities.
  • Be required to organise their own workload
  • Identify problems, resolve where appropriate and escalate to senior colleagues.
  • Children, young people, families and carers
  • CYP Services
  • Children’s centres
  • Health Colleagues
  • Schools, Colleges, PRUs, Early Years Providers, GPs, Voluntary and Private sector providers, Mental Health Services, Police, National Offender Management Service, Prison Service, Courts and District and Borough Council leads.

Achieve – we are the best we can be

  • I know what is expected of myself and other people
  • I continually strive to improve by reflecting, learning and developing
  • I give and accept constructive advice and feedback

Support – we work as one team

  • I offer, give and accept help
  • I listen to and learn from other people
  • I share my learning, information, knowledge and resources

Pride – we take pride in and are proud of what we do

  • I look for opportunities to enhance the reputation of the council and its partners
  • I celebrate success and take pride in my achievements and those of other people
  • I look for opportunities to promote council services and those of its partners

Inspire – we model the ASPIRE values

  • I bring passion, energy and drive to my work
  • I create solutions and encourage innovation
  • I keep promises

Respect – we give and earn respect

  • I am open and honest
  • I see things from the perspective of other people and value their opinion
  • I treat people as equals and promote equality and value diversity

Empower – we empower, encourage and motivate people

  • I am accountable, make decisions and take responsible risks
  • I have the freedom to act and challenge
  • I embrace and adapt to change


Have you ever looked at an advert and thought I would like to apply for that job, but I cannot work those hours? Or I cannot fit that round other commitments?

At Suffolk County Council we are committed to flexible working. If you are the right person for the role we will, wherever possible, consider flexible working as part of our commitment to ‘agile hiring’

What is agile hiring?

We list the hours and location for our jobs on the advert and job and person profile. Alongside, we also list the types of flexible working available for specific roles. These may include things like part-time working, job-share, term-time working, working a nine-day fortnight, working from home or other locations, and amended core hours.

Please note the types of flexible working specified may be applicable to the role, depending on the detail of what is asked for and other constraints at the time. All flexible working preferences will be considered, including those for any other types of flexible working than those already listed.

We also offer ‘flexible matching’ as a default. This means that, wherever possible, any existing flexible or part-time working arrangements will be honoured when people take up new roles with SCC.

We work directly with Suffolk County Council and Babergh and Mid Suffolk District Councils to fill vacancies. Register today to be first to hear about all our live jobs.

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