Personal Advisor

Job Category: Social Care
Reference CM/YPA
Directorate Children and Young People's Services
Service Leaving Care Service
Contract Type Temporary
Duration 1 Month
Location Suffolk
Job Type Full-time
Start Date 23/04/2019
Hours per week 37
Rate £11.70 per hour

About the job:

As a Personal Advisor in the Leaving Care Service you will develop a trusted relationship with the young people you support so that you are well placed to provide guidance, advice and direct support about effective planning for their futures.

These functions are described in legislation (Children (Leaving Care) Act 2000; Vol 3 Guidance and Regulations Planning Transition to Adulthood for Care Leavers) and in particular require the Personal Advisor to be involved in Pathway Planning and review processes for young people  aged 17+ along side the young person and their support network. You will also have case holding responsibility and provide a direct service to care leavers over the age of 18.

You will be expected to undertake a combination of the activities listed below, this may vary over time in accordance with business need and at the discretion of the line manager.

  • Use Suffolk Signs of Safety and Wellbeing principles, disciplines, and tools in all aspects of assessment, planning and review work.
  • Ensure that the young person’s Pathway Plan is regularly reviewed and that the goals and objectives of the Plan are used to guide the direct work with the young person.
  • To update the Pathway Plan working with the young person and by their agreement, with input from their support network.
  • To respond to requests for assessments or supporting evidence in relation to other processes that the young person may be involved in such as court appearances.
  • To respond to needs identified in the Pathway Plan and ensure that programmes of support for the young person’s education, training, health and social care are implemented.
  • To promote young people’s involvement and feedback at all times as part of day to day work.
  • To undertake some group work with young people.
  • To be flexible in terms of evening work where this is needed to ensure young people can be met at times which are mutually useful.
  • Engage in individual and group supervision with managers and practice leads.
  • Attend and contribute to team and service meetings.
  • Work within the service guidelines, statutory guidance and legal frameworks.
  • To maintain up to date records and data using electronic devices and systems as directed and to provide reports as required.
  • To contribute to ensuring successful completion of Quality Assurance processes within team.
  • To maintain a current working knowledge of issues affecting young people leaving care including physical and mental health and wellbeing, housing, education, training, employment, financial planning and benefits through all appropriate means including attendance at relevant briefing or training events.
  • To ensure that accurate and timely requests for financial assistance for care leavers are submitted to the relevant manager in line with procedures.
  • To develop specific knowledge of processes applying to Unaccompanied Asylum Seekers.
  • Actively build relationships and networks with other professional groups and services across SCC and in the local area where young people live (which may be out of county).
  • Work in partnership with young people in the service and care leavers so that service delivery, development and review is co-produced with them.
  • Work within the Moving into Adulthood Framework where this is relevant for specific young people who may need the support of adult and community services.
  • Actively support and encourage other agencies to be active participants in pathway planning.
  • To identify risk and safeguarding concerns and escalate immediately where appropriate.

To undertake other tasks allocated by the manager or senior colleagues, in keeping with the responsibilities of the grade:

  • Work in accordance with the Council’s statutory responsibilities, policies and service procedures and comply with equality and diversity policies, procedures and legislation.
  • Maintaining customer confidentiality in accordance with the Data Protection Act and SCC guidance.
  • Participate in performance appraisal and consultation with team managers as required.
  • Participating in training and development opportunities, in order to improve personal knowledge, skills and effectiveness.
  • To transport young people where required by job role.
  • To work in the homes of young people and families and in a variety of other settings
  • Young people and their social and support networks
  • CYP Services
  • Health Colleagues
  • Schools, Department for Work and Pensions, Police, National Offender Management Service, Prison Service, Courts and District and Borough Councils.
  • Suitable practitioner level qualification at Level 3 or equivalent experience in relevant area of work.
  • Evidence of continuing professional development.
  • Committed to listening to young people and families and to working collaboratively with them to address concerns.
  • Commitment to user involvement in the delivery and development of services.
  • Commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults.
  • Ability to use initiatives within the boundaries of the role.
  • Demonstrates knowledge of Signs of Safety and practical understanding of solution focused approaches of intervention
  • Ability to clarify risks and concerns and focus on solutions to create a climate in which change can happen.
  • Ability to recognise Child Protection and risk issues and alert concerns to manager.
  • Broad knowledge of the social and emotional factors that affect a child’s capacity to learn and develop.
  • An awareness of issues relating to socially excluded young people.
  • Understanding the diverse range of needs of clients and the impact of their backgrounds.
  • Able to work as part of a team and on own initiative.
  • Competent and confident user of ICT.
  • Evidence of the ability to develop and sustain good working relationships with young people including those who may be disengaged.
  • Evidence of the ability and commitment to support and motivate young people and their families.
  • Proven use of effective communication to de-escalate challenging situations and provide appropriate advice and facilitation.
  • Sensitivity to disability, sexuality, gender and ethnicity issues.
  • Proven ability to make constructive contribution to meetings and negotiate with a range of stakeholders, settings and contexts.
  • Accurate and specific  information recording and record keeping skills.
  • Demonstrates awareness of the importance of using plain language and the ability to do so.
  • Experience of solution focused approaches in practice.
  • Relevant experience of working directly with children, young people and their families.
  • Evidence of collaborative work with families.
  • Ability to find solutions, plan and develop interventions with young people and families.
  • To work in a variety of locations and client’s homes, including rural areas and potentially to undertake visits out of the county which may require an overnight stay.
  • Commitment to be flexible in hours worked, including some evening visits.
  • A DBS check will be undertaken for the successful candidate.
  • Good organisational skills and the ability to prioritise work and meet deadlines.
  • Willingness to undertake training as required to update knowledge and skills.
  • Evidence of successfully working alone as well as part of a team.

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