Debt Recovery Administrator x4

Reference HQ00022419
Directorate Finance
Service Debt Recovery Team
Contract Type Temporary
Duration Initially 3 months
Location Northamptonshire
Job Type Full-time
Start Date ASAP
Hours per week 37
Rate £13.00 per hour

About the job:

Opus People Solutions, on behalf of West Northamptonshire Council, are looking for 4 Debt Recovery Administrators to join the Debt Recovery Team.

We are looking for an enthusiastic, innovative and aspirational people with drive and determination to join our debt collection team based at Northampton. Reporting to the Senior Debt Recovery Officers & Debt Recovery Team Manager, you will be professional and customer focused with the ability to support a fast paced debt recovery team achieve targets and provide professional service & support to our customers.

Your IT skills will enable you to maximise use of our ERP system, write individual customer letters and prepare customer statements.
Public or private sector experience is valued and a sound administrative background with experience of customer service. A finance operations environment is a distinct advantage.

Proactive, confident and customer focused, you must have the ability to communicate effectively with customer’s / service users, remaining calm and being able to influence behaviour in order to negotiate customer resolutions. You will also need to adopt a partnership approach to deliver a professional service to member of the county.

This position will be office based, out of One Angel Square and a 37 hours per week role. Initially, 3 months placement.

If you are interested in this exciting opportunity, we would like to hear from you!

  • Customer Service
  • Administrative services within the Debt Recovery team through the use of telephone, emails and letters
  • Managing the main Debt Recovery emails & postal communications in a timely manner
  • Giving advice to customers regarding their account
  • Supporting Debt Recovery Officers & Team Manager with specific projects
  • General administration tasks

We work directly with West Northamptonshire Council to fill vacancies. Register today to be first to hear about all our live jobs.

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Why choose Opus?


We get sight of all temporary and interim vacancies for Suffolk County Council and Babergh & Mid Suffolk District Councils first. By working through Opus, you will be notified of the job opportunities before any other recruitment agencies are even aware.


We have a wealth of knowledge and experience within the public sector, with many of our employees having previously worked for and with both Suffolk County Council and Babergh & Mid Suffolk District Councils for several years.


In the last month alone, we filled 95% of jobs using our own pool of registered candidates. The remainder went out to our trusted supply chain.


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“I have had great success working with Opus on our recruitment requirements. The level of success we have experienced working with Opus and sourcing and filling our vacancies, has been excellent. I have built up a brilliant working relationship with them, they have the time to fully understand our business and recruitment needs.”

Hannah Pittock, Schools’ Choice

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