Contract Officer

Reference HQ00020546
Service Cambridgeshire County Council
Contract Type Temporary
Duration Initially three months following restructure/role to be filled permanently
Location Cambridgeshire
Job Type Full-time
Start Date ASAP
Hours per week 37
Rate £15.78 per hour

About the job:

As a Contract Officer for Cambridgeshire County Council through Opus Cambridgeshire, you will support Commissioners and Contract Managers, monitoring contracts to ensure the performance of Adult Care provision across contracts and thus ensure value for money.

Working from home/Stanton House, Huntingdon. Travel will be required across Cambridgeshire and Peterborough.

  • Work with Contract and Account Managers to develop and use appropriate systems and tools (such as the risk matrix tool) to manage and monitor contractual compliance with internal and external providers in order to ensure that quality services are provided to service users
  • Identify contractual compliance shortfalls and liaise with Commissioners and Contract and Account Managers to recommend the appropriate course of action. To professionally challenge poor practice and carry out ongoing work with providers to address any such shortfalls and ensure improvement of service provision and quality and the management and mitigation of risk.
  • Where appropriate, to gather information or carry out an initial visit to a provision which has not previously been used or monitored where a Service User is being placed for the first time.
  • Monitor notifications of concerns and report evidence of any trends in performance, concerns and other issues to the relevant Contract and Account Manager and support key Managers, Commissioner, CQC, Quality Improvement, Operations and Safeguarding Teams in the event of provider failure.
  • Ensure providers are aware of, and comply with all relevant legislation and contract  requirements as well as current priorities and strategies across both Councils.
  • Support Contract and Account Managers to provide information to assist with the commissioning of services and support the development of commissioning strategies, specifications, monitoring tools and other associated documents, where required. The post holder will also be expected to act as a member of tender project groups as appropriate.
  • Support the review of Commissioned Services through providing intelligence which identifies gaps in service provision and any trends in needs of service users.
  • Provide information which will assist in the development of the relevant market, including networking with other local authorities.
  • Research and review legislation, policy guidance, new initiatives and best practice in relation to personalised models of service that increase choice and control and to ensure staff, providers and other stakeholders are aware of any relevant current and future government policy and initiatives.
  • Promote good practice and enhance service quality through the ongoing provision of clear guidance, information and education to care providers, in order to raise the quality of service provision.
  • Work closely with providers across the statutory, voluntary and independent sector to develop productive relationships and co-production of service delivery and improvement.
  • Provide support and information to social care teams in relation to commissioning and contract arrangements, including promotion of good practice, advice and support.
  • Liaise with external agencies, including but not limited to CQC, health partners, district councils and other statutory and non-statutory organisations.
  • Contribute to the delivery of provider events as delegated by the manager.
  • Ensure the demands of the service are met, a requirement of this role is to provide emergency support during weekend and bank holiday periods.

Previous experience of managing/reviewing contracts, ideally with an understanding/knowledge of social care is required.  The successful candidate will need the ability to measure and evaluate supplier performance to deliver improvements, by problem solving and gathering/presenting information.

An Enhanced DBS will be required for this position.

  • Holiday entitlement of up to 31 days per annum, pro-rata (including bank holidays) where applicable
  • Permanent equivalent council pay rates offered after 12 weeks
  • Pension contribution from employer
  • Flexible working hours
  • Opus candidates hear about jobs first
  • Opportunity to apply for permanent positions as an ‘internal candidate’
  • Gain experience to support permanent applications

We work directly with Cambridgeshire County Council to fill vacancies. Register today to be first to hear about all our live jobs.

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Why choose Opus?


We get sight of all temporary and interim vacancies for Suffolk County Council and Babergh & Mid Suffolk District Councils first. By working through Opus, you will be notified of the job opportunities before any other recruitment agencies are even aware.


We have a wealth of knowledge and experience within the public sector, with many of our employees having previously worked for and with both Suffolk County Council and Babergh & Mid Suffolk District Councils for several years.


In the last month alone, we filled 95% of jobs using our own pool of registered candidates. The remainder went out to our trusted supply chain.


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Balwinder Kaur, Interim Assistant Director

“Opus are a friendly, quick responding group, who have always been able to provide the resources as and when I need it. Thank you for making my job that little bit easier!”

Martin Finbow, PC Skills Centre Manager

“I highly recommend Opus as an agency. They were extremely supportive through all the recruitment process and the relevant paperwork. I’m thoroughly enjoying my new role and my colleagues are extremely friendly.”

Andreea Catarov, Business Support Officer

“I have found that Opus colleagues are good at matching the skills of people to the vacant post; the CVs I have received have been ‘spot on’. The process for recruiting a temporary assignment is clear and well supported by Opus staff.”

Sue Farrow, Placement Team Manager

“Thank you for providing me with the excellent job searching opportunities, easy to use website, efficient register process, friendly and helpful staff. I had a great experience of using Opus and will definitely choose Opus again.”

Ronnie Tidy, Assessment Co-ordinator

“I have had great success working with Opus on our recruitment requirements. The level of success we have experienced working with Opus and sourcing and filling our vacancies, has been excellent. I have built up a brilliant working relationship with them, they have the time to fully understand our business and recruitment needs.”

Hannah Pittock, Schools’ Choice

“Opus was very helpful in the recruitment process, I was lucky enough to get a placement within the council instantly. The team are incredibly friendly and are always happy to help.”

Jamaal Guthrie, Customer Service Advisor

“Opus have been great in finding temporary work for me. They have been extremely helpful and I would highly recommend their services if you are looking for a platform to build skills, confidence and gain experience in a work place and further.”

James Brown, Business Support Officer

“Opus were able to source and provide a number of specialist professional engineers on both long and short term arrangements to help me manage workloads. Managing these appointments via the online portal was a straightforward process.”

Colin Godfrey, Structures Manager

“The service I received was fantastic, Opus helped me obtain a temporary position to gain office and professional experience which I lacked after finishing university. My temporary position was also made permanent in a role that I found both enjoyable and interesting.”

Megan Lloyd, Customer Service Advisor

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