Business Support Officer

Reference HQ00021013
Service Suffolk County Council
Contract Type Temporary
Duration 3 months, possibility of extension.
Job Type Full-time
Start Date ASAP (Urgent)
Hours per week 37
Rate £9.92 per hour

About the job:

On behalf of Suffolk County Council, Opus People Solutions are seeking a Business Support Officer to undertake a comprehensive range of administrative duties to support the efficient delivery of services to the Practice, Development and Quality Assurance team as well as the wider Business Support Team within the Central Resource Team.

You will need to be skilled in all aspects of Microsoft Office have a keen eye for detail and be able to work under pressure, where completing deadlines are the norm.

This includes supporting the professional advisors who lead on the county auditing programme, you will be required to assist with keeping the spreadsheets up to date, arranging meetings, helping to produce presentations, newsletters, proof reading documents, as well as all aspects of administrative to support the team as a whole.

Full job description available on request.

Processes and Procedures:

  • Administer business processes and procedures.
  • Organise meetings, booking rooms and equipment, inviting attendees, collating and circulating meeting papers, handouts, taking minutes etc.
  • Monitor budgets within agreed procedures as directed by line manager. This could include checking and banking money, issuing receipts, petty cash, processing invoices, maintenance of accounts etc.
  • Place orders for supplies and services and maintain stock levels.
  • Provide a range of information, research and reports in support of your service area as required, this may include processing financial or statistical information and the use of specific IT systems and databases.
  • Contribute to the design and development of specific administrative systems and associated databases or spreadsheets.
  • Develop expertise and knowledge of administrative systems within own service area.

Customer Service:

  • Provide an efficient and customer focused first point of contact.
  • Provide information about your service area to internal and external customers and provide appropriate contacts for callers needing these services and/or other Council services.

Communication and team working:

  • Contribute to team meetings.
  • Contribute to internal or external communications, e.g. drafting various documents, creating promotional literature or presentations, this may include using PowerPoint, web-based tools etc.
  • Provide advice to colleagues on routine procedures or policies including on-the-job training and explaining how to undertake specific tasks.
  • Share knowledge and expertise to improve administrative processes across business support attending and participating in corporate reviews and meetings.
  • Provide cover for team members.
  • May act as champion or mentor for others in an agreed area e.g. HR Self Service, Web or Information Agents etc.

General Office Duties:

  • Provide an efficient administration, secretarial and/or financial support service, this may include supporting specific teams, meetings or groups. In some jobs this may also include audio typing services.
  • Draft and send routine correspondence.
  • Administer group email boxes.
  • Maintain office records and filing systems, including electronic systems.

We work directly with Suffolk County Council, Babergh and Mid Suffolk District Councils to fill vacancies. Register today to be first to hear about all our live jobs.  

Apply for job role

Call us for more information or fill in the form below

Call us on 03301 242800
or fill in the form below


Yes By submitting this form I agree to Opus People Solutions'
Privacy Policy, allowing you to hold my details on file, to share
my CV with recruiting managers in order to find me a job and to
send me marketing information & job opportunities.

Why choose Opus?


We get sight of all temporary and interim vacancies for Suffolk County Council and Babergh & Mid Suffolk District Councils first. By working through Opus, you will be notified of the job opportunities before any other recruitment agencies are even aware.


We have a wealth of knowledge and experience within the public sector, with many of our employees having previously worked for and with both Suffolk County Council and Babergh & Mid Suffolk District Councils for several years.


In the last month alone, we filled 95% of jobs using our own pool of registered candidates. The remainder went out to our trusted supply chain.


“I have found Opus People Solutions to be effective and efficient. Staff in the team take good care to help candidates and managers, with accurate information and advice.”

Balwinder Kaur, Interim Assistant Director

“Opus are a friendly, quick responding group, who have always been able to provide the resources as and when I need it. Thank you for making my job that little bit easier!”

Martin Finbow, PC Skills Centre Manager

“I highly recommend Opus as an agency. They were extremely supportive through all the recruitment process and the relevant paperwork. I’m thoroughly enjoying my new role and my colleagues are extremely friendly.”

Andreea Catarov, Business Support Officer

“I have found that Opus colleagues are good at matching the skills of people to the vacant post; the CVs I have received have been ‘spot on’. The process for recruiting a temporary assignment is clear and well supported by Opus staff.”

Sue Farrow, Placement Team Manager

“Thank you for providing me with the excellent job searching opportunities, easy to use website, efficient register process, friendly and helpful staff. I had a great experience of using Opus and will definitely choose Opus again.”

Ronnie Tidy, Assessment Co-ordinator

“I have had great success working with Opus on our recruitment requirements. The level of success we have experienced working with Opus and sourcing and filling our vacancies, has been excellent. I have built up a brilliant working relationship with them, they have the time to fully understand our business and recruitment needs.”

Hannah Pittock, Schools’ Choice

“Opus was very helpful in the recruitment process, I was lucky enough to get a placement within the council instantly. The team are incredibly friendly and are always happy to help.”

Jamaal Guthrie, Customer Service Advisor

“Opus have been great in finding temporary work for me. They have been extremely helpful and I would highly recommend their services if you are looking for a platform to build skills, confidence and gain experience in a work place and further.”

James Brown, Business Support Officer

“Opus were able to source and provide a number of specialist professional engineers on both long and short term arrangements to help me manage workloads. Managing these appointments via the online portal was a straightforward process.”

Colin Godfrey, Structures Manager

“The service I received was fantastic, Opus helped me obtain a temporary position to gain office and professional experience which I lacked after finishing university. My temporary position was also made permanent in a role that I found both enjoyable and interesting.”

Megan Lloyd, Customer Service Advisor

Let's talk about your next job...