Business Support Assistant – North Northamptonshire Council

Reference HQ00021376
Contract Type Temporary
Duration Ongoing, moving to a permanent role after 12 weeks if successful.
Location Northamptonshire
Job Type Full-time
Start Date A.S.A.P
Hours per week 37.5
Rate £8.91 per hour

About the job.

This is the time when you can make a real difference in other people’s lives.  Helping vulnerable people is one of the most fulfilling and rewarding jobs you could do. Help bring smiles to the faces of customers by working as a Business Support Assistant in the Reablement Support Team.

North Northamptonshire includes Desborough, Corby, Oundle, Thrapston and others to the north of Northampton.

Ideally 6 months experience needed, but free training will be provided.  You will need to be a driver and have access to a car as you could be working out in the community.

Opus, on behalf of North Northampton Council, is looking to recruit temporary business support assistant for the reablement team.  We are looking at this being temp for 12 weeks, and then going on to a permanent role.  Working through Opus, you will offer support to the reablement team in the office.

The ideal candidate will be compassionate, enthusiastic and kind, and will always enjoy going the extra mile to accommodate the needs of every individual we support.

  • You are responsible for maintaining and developing electronic and paper record systems to ensure that the business is adequately supported. This will require a confident, accurate and timely approach to using MS Word, MS Excel and other software as appropriate.
  • You must ensure that financial systems and processes are carefully followed in relation to the handling and care of petty cash, residents’ monies and any other required accounts, keeping accurate records and meeting reporting deadlines.
  • You provide a wide range of administrative support to managers and colleagues specifically within your team but also generally across the Company. This includes responding to standard enquiries and correspondence, maintaining your manager’s diaries and meeting schedules and undertaking other tasks as instructed.
  • You are responsible for undertaking reception duties and responding to telephone and face to face enquiries. You should deal with callers and visitors in a proactive manner in accordance with the Company’s customer service standards.
  • You may be required to carry out other duties which fall within the broad spirit, scope and purpose of this job description and which correspond with the grade of the post.
  • A sensitive and tactful approach
  • A natural desire to help improve people’s lives
  • Patience, empathy and a good sense of humour
  • Reliability, dedication and a flexible approach to work
  • The ability to remain calm and focused even under pressure
  • Respect for others, a friendly personality and a real passion for helping people.
  • Ability to use Microsoft excel and word.
  • Free training
  • Holiday entitlement accrued while working
  • Flexible working hours
  • Opus candidates are first to hear of any vacancies we have
  • Opportunity to apply for permanent positions as an ‘internal candidate’

We work directly with North Northamptonshire Council to fill vacancies. Register today to be first to hear about all our live jobs.

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Why choose Opus?


We get sight of all temporary and interim vacancies for Suffolk County Council and Babergh & Mid Suffolk District Councils first. By working through Opus, you will be notified of the job opportunities before any other recruitment agencies are even aware.


We have a wealth of knowledge and experience within the public sector, with many of our employees having previously worked for and with both Suffolk County Council and Babergh & Mid Suffolk District Councils for several years.


In the last month alone, we filled 95% of jobs using our own pool of registered candidates. The remainder went out to our trusted supply chain.


“I have found Opus People Solutions to be effective and efficient. Staff in the team take good care to help candidates and managers, with accurate information and advice.”

Balwinder Kaur, Interim Assistant Director

“Opus are a friendly, quick responding group, who have always been able to provide the resources as and when I need it. Thank you for making my job that little bit easier!”

Martin Finbow, PC Skills Centre Manager

“I highly recommend Opus as an agency. They were extremely supportive through all the recruitment process and the relevant paperwork. I’m thoroughly enjoying my new role and my colleagues are extremely friendly.”

Andreea Catarov, Business Support Officer

“I have found that Opus colleagues are good at matching the skills of people to the vacant post; the CVs I have received have been ‘spot on’. The process for recruiting a temporary assignment is clear and well supported by Opus staff.”

Sue Farrow, Placement Team Manager

“Thank you for providing me with the excellent job searching opportunities, easy to use website, efficient register process, friendly and helpful staff. I had a great experience of using Opus and will definitely choose Opus again.”

Ronnie Tidy, Assessment Co-ordinator

“I have had great success working with Opus on our recruitment requirements. The level of success we have experienced working with Opus and sourcing and filling our vacancies, has been excellent. I have built up a brilliant working relationship with them, they have the time to fully understand our business and recruitment needs.”

Hannah Pittock, Schools’ Choice

“Opus was very helpful in the recruitment process, I was lucky enough to get a placement within the council instantly. The team are incredibly friendly and are always happy to help.”

Jamaal Guthrie, Customer Service Advisor

“Opus have been great in finding temporary work for me. They have been extremely helpful and I would highly recommend their services if you are looking for a platform to build skills, confidence and gain experience in a work place and further.”

James Brown, Business Support Officer

“Opus were able to source and provide a number of specialist professional engineers on both long and short term arrangements to help me manage workloads. Managing these appointments via the online portal was a straightforward process.”

Colin Godfrey, Structures Manager

“The service I received was fantastic, Opus helped me obtain a temporary position to gain office and professional experience which I lacked after finishing university. My temporary position was also made permanent in a role that I found both enjoyable and interesting.”

Megan Lloyd, Customer Service Advisor

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