Business Change Analyst

Job Category: Technical & Professional
Contract Type Temporary
Duration Initial 6 months FTC
Location Northamptonshire
Job Type Full-time
Start Date ASAP
Hours per week 37
Rate £17.90 per hour

About the job:

We are looking for an experienced Business Analyst to work on Northamptonshire County Council’s ERP Gold Implementation project for the Future Northants Programme.

As Business Change Analyst, you will be part of a permanent in-house project management change capability, providing organisational learning, capability, resilience and value for money (VfM).

This role is a fixed term contact, initially for six months.

Working from home available.

  • Undertake feasibility studies which investigate the impact of service business problems.
  • Understand and evaluate all aspects of the Project Owner/SRO and stakeholders’ requirements by assessing, documenting and obtaining formal sign off of the impact of change and proactively identify fit for purpose business solutions that deliver sustainable benefits.
  • Analyse service business requirements and service processes at a high level in order to justify the commitment of resources to a project through the development of a business case.
  • Analyse and document existing service business processes and use of staffing, ICT, accommodation and equipment order to identify good working practices, challenge inefficient processes, control weaknesses, and identify opportunities for improvement and threats to the successful implementation of business change.
  • Analyse and document benefits expected from, and risks associated with, a proposed solution, and to collaborate with appropriate specialists to carry out investment planning and financial modelling as part of a cost benefit analysis and outline implementation plan.
  • Lead business users within impacted service areas and client organisations in enabling them to specify the outcomes required from processes, information flows, I.T. systems and post roles that will meet their requirements and which address the underlying issues.
  • Investigate and model business functions across all dimensions.
  • In collaboration with appropriate specialists, capture and recommend detailed functional and non-functional requirements for the proposed change.
  • Manage the integration of business unit and system testing in conjunction with IT Services to ensure systems are fit for purpose before conducting user acceptance testing (UAT).
  • All round knowledge of capabilities of ICT to meet business needs.
  • Experience of supporting business change through the application of a range of business analysis techniques.
  • Ability to use office ICT systems (Microsoft Office, Word, Excel, Access, PowerPoint).
  • Excellent written and verbal communication skills including the ability to communicate complex issues to all audiences.
  • Ability to carry out stakeholder analysis and facilitate group activities such as workshops.
  • Working knowledge of business process management methodologies, e.g. SPRINT, LEAN, Six Sigma or equivalent, and experience of working across Finance, HR, IT, or Procurement is desirable.


  • Degree or equivalent NVQ qualification or proven relevant experience of supporting business change.
  • Evidence of professional management studies in one or more of the following disciplines; HR, finance, IT, business change or procurement.
  • Business analysis/business process management training or similar.
  • Experience of business process analysis including use of process mapping and task analysis techniques and tools, e.g. Visio, Protos, Casewise, Popkin.
  • Formal project management training to at least PRINCE2 Foundation level or equivalent (Desirable).
  • BCS International Diploma in Business analysis (or certified modules) or similar (Desirable).
  • Working knowledge of business process management methodologies, e.g. SPRINT, LEAN, Six Sigma or equivalent (Desirable).

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