Brokerage Officer (Care Co-ordinator)

Reference HQ00020586
Service Cambridgeshire County Council
Contract Type Temporary
Duration 13 weeks initially/covering increase in workload
Location Cambridgeshire
Job Type Full-time
Start Date ASAP
Hours per week 37
Rate £11.50 per hour, PAYE

About the job:

As a Brokerage Officer for Cambridgeshire County Council through Opus Cambridgeshire, you will focus on the Discharge to Assess (D2A) service across three acute sites (Addenbrookes, Hinchingbrooke and Peterborough City Hospital) to coordinate care provision for those requiring care home placement or Domiciliary Care.

Whilst restrictions are in place, remote working is offered, however IT equipment will be required to collected/returned to Shire Hall, Cambridge

  • Working within Brokerage D2A function. Sourcing care for referrals across all acute and community hospital settings, providing support to the wider Brokerage team.
  • Working effectively with Supporting Professional Activities (SPA), Nurses and Transfer of Care Team (TOCT) Social Workers across adult social care and their managers.
  •  Leading to ensure the effective use of available capacity, responding to service requests for the provision of care across Cambridgeshire and Peterborough.
  • Modelling best practice in care placement and seeking to continuously develop the business process to achieve a timely and customer focused approach to meeting the needs of people who require care to live as independently as possible in their own homes and in residential/nursing homes.
  •  Use of data management tools and systems to understand and share information on the supply and demand for Home and Community Support and placements in residential/nursing homes. Maintain accurate data to obtain and provide accurate statistical, financial, provider and management information.
  • Maintain and develop effective partnerships with Care Provider’s on a day to day basis to sustain confidence, trust and responsiveness. The Post Holder will liaise with care providers by telephone and email on a daily basis and will be required to provide care Provider’s with composite information on the care packages/placements required.
  •  Ensure that accurate information/case notes are created in the case management system (Mosaic) to concisely describe the action that has be taken to secure care provision for service users, and also on the D2A spreadsheets.
  • Negotiate with providers to maximise use of available capacity and achieve best value for the Local Authority.
  • To demonstrate awareness/understanding of equal opportunities and other people’s behavioural, physical, social and welfare needs.

The successful candidate will have excellent communication/inter-personal skills and be empathetic to the needs of vulnerable adults.  This is a fast moving role and you will need to be well organised and be able to prioritise workloads.  Previous experience within a customer focussed environment is required with the ability to work with highly confidential and sensitive data.

  •  Holiday entitlement of up to 31 days per annum, pro-rata (including bank holidays) where applicable
  •  Permanent equivalent council pay rates offered from commencement
  • Pension contribution from employer
  • Flexible working hours
  • Opus candidates hear about jobs first
  • Opportunity to apply for permanent positions as an ‘internal candidate’
  •  Gain experience to support permanent applications

We work directly with Cambridgeshire County Council to fill vacancies. Register today to be first to hear about all our live jobs.

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Why choose Opus?

NEW JOBS COME HERE FIRST

We get sight of all temporary and interim vacancies for Suffolk County Council and Babergh & Mid Suffolk District Councils first. By working through Opus, you will be notified of the job opportunities before any other recruitment agencies are even aware.

WE'RE PUBLIC SECTOR EXPERTS

We have a wealth of knowledge and experience within the public sector, with many of our employees having previously worked for and with both Suffolk County Council and Babergh & Mid Suffolk District Councils for several years.

EXCELLENT SUCCESS RATE

In the last month alone, we filled 95% of jobs using our own pool of registered candidates. The remainder went out to our trusted supply chain.

Testimonials

“I have found Opus People Solutions to be effective and efficient. Staff in the team take good care to help candidates and managers, with accurate information and advice.”

Balwinder Kaur, Interim Assistant Director

“Opus are a friendly, quick responding group, who have always been able to provide the resources as and when I need it. Thank you for making my job that little bit easier!”

Martin Finbow, PC Skills Centre Manager

“I highly recommend Opus as an agency. They were extremely supportive through all the recruitment process and the relevant paperwork. I’m thoroughly enjoying my new role and my colleagues are extremely friendly.”

Andreea Catarov, Business Support Officer

“I have found that Opus colleagues are good at matching the skills of people to the vacant post; the CVs I have received have been ‘spot on’. The process for recruiting a temporary assignment is clear and well supported by Opus staff.”

Sue Farrow, Placement Team Manager

“Thank you for providing me with the excellent job searching opportunities, easy to use website, efficient register process, friendly and helpful staff. I had a great experience of using Opus and will definitely choose Opus again.”

Ronnie Tidy, Assessment Co-ordinator

“I have had great success working with Opus on our recruitment requirements. The level of success we have experienced working with Opus and sourcing and filling our vacancies, has been excellent. I have built up a brilliant working relationship with them, they have the time to fully understand our business and recruitment needs.”

Hannah Pittock, Schools’ Choice

“Opus was very helpful in the recruitment process, I was lucky enough to get a placement within the council instantly. The team are incredibly friendly and are always happy to help.”

Jamaal Guthrie, Customer Service Advisor

“Opus have been great in finding temporary work for me. They have been extremely helpful and I would highly recommend their services if you are looking for a platform to build skills, confidence and gain experience in a work place and further.”

James Brown, Business Support Officer

“Opus were able to source and provide a number of specialist professional engineers on both long and short term arrangements to help me manage workloads. Managing these appointments via the online portal was a straightforward process.”

Colin Godfrey, Structures Manager

“The service I received was fantastic, Opus helped me obtain a temporary position to gain office and professional experience which I lacked after finishing university. My temporary position was also made permanent in a role that I found both enjoyable and interesting.”

Megan Lloyd, Customer Service Advisor

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