Brokerage Officer x3

Job Category: Other jobs
Reference HQ00022416
Directorate People and Community
Service Brokerage Team
Contract Type Temporary
Duration Initially 3 months
Location Cambridgeshire
Job Type Full-time
Start Date ASAP
Hours per week 37
Rate From £11.50 to £12.69 per hour, depending on experience

About the job:

Opus People Solutions, on behalf of Cambridgeshire County Council, are looking for 3 Brokerage Officers to contribute to the effective running of the team and office. As a Brokerage Officer you will be responsible for providing office administration, financial, management and supervision support services, ensuring that services are delivered to a high standard and enabling the Council to deliver a customer focussed service more effectively and efficiently.

These are full-time roles. Office is based in Stanton House, Cambridge, however, the roles would be partially working from home.



  • Respond to service requests for permanent nursing and residential care placements across Cambridgeshire & Peterborough
  • Respond to the need for managing block contacts with Providers and teams to ensure efficiency in care planning
  • Negotiate and manage care placement prices with independent sector care homes
  • Sourcing of Domiciliary Care packages across Cambridgeshire & Peterborough
  • Recording detailed notes on Mosaic
  • Provide timely and effective administrative support
  • Respond to queries, liaising with Officers, Managers and departments to ensure all advice and communication (telephone, letters, emails, face-to-face) is delivered to County Council standards and regulatory guidelines
  • Responsible for overseeing document & data management (paper and electronic), including filing and distributing documents
  • Oversee the collection, collation & manipulation of a wide range of information using CCC information systems, to generate reports, prepare letters, memos and documents
  • Arrange meetings, training events and collect and organise all supporting materials, distributing agendas and minutes as required
  • Undertake general clerical & administrative tasks and support the team and service as required
  • Assist with monitoring and/or management of budgets in accordance with County council financial processes, systems and instructions as necessary
  • Ensure that County Council financial processes and systems are complied with
  • Undertake financial support duties as required to support the efficient delivery of services
  • Provide administrative support to the Brokerage Manager/Team
  • Provide discharge/new referrals information for management reports
  • Oversee that meetings and events are properly planned and arrangements co-ordinated
  • Ensure records of meetings are taken and necessary follow up action undertaken
  • Use and maintain the Council’s databases and information systems to produce reports, presentations, undertake analysis and provide recommendations for action
  • Plan, prepare and co-ordinate the agenda for all meetings, to ensure the timely and effective presentation of information to facilitate the meeting’s work
  • Advise and inform others on matters relating to own job or section or directorate
  • Represent team/section at meetings and on working groups
  • Ensure the maintenance of a healthy and safe working environment
  • Take action to reduce the risk to self and others
  • Ensure understanding of core business of the Section/Office
  • Undertake other tasks and responsibilities as required in the delivery of Council services
  • Work flexibly with other secretarial staff within the team at all levels to ensure that workloads and key positions are covered in the event of absence or need


  • Educated to A Level standard, NVQ3 or equivalent standard (e.g. GNVQ, Certificate in Management, BTech)
  • IT Qualified to CLAIT/IBT2/RSA/ECDL
  • Extensive office administrative experience
  • Fully proficient at using IT systems, with a good working knowledge of Microsoft Windows and associated office packages
  • Knowledge of health and safety legislation
  • Knowledge of Data Protection and Equal Opportunities legislation and their requirements
  • Understanding of financial management, procedures and processes
  • Able to prioritise workload
  • Able to consistently produce work of a high standard
  • Good interpersonal skills – able to communicate in a friendly, open and constructive manner
  • Able to work on own initiative with minimal supervision
  • Commitment to continuous service development
  • Confident to ongoing personal and role development

We work directly with Cambridgeshire County Council to fill vacancies. Register today to be first to hear about all our live jobs.

Apply for job role

Call us for more information or fill in the form below

Call us on 03301 242800
or fill in the form below


Yes By submitting this form I agree to Opus People Solutions'
Privacy Policy, allowing you to hold my details on file, to share
my CV with recruiting managers in order to find me a job and to
send me marketing information & job opportunities.

Why choose Opus?


We get sight of all temporary and interim vacancies for Suffolk County Council and Babergh & Mid Suffolk District Councils first. By working through Opus, you will be notified of the job opportunities before any other recruitment agencies are even aware.


We have a wealth of knowledge and experience within the public sector, with many of our employees having previously worked for and with both Suffolk County Council and Babergh & Mid Suffolk District Councils for several years.


In the last month alone, we filled 95% of jobs using our own pool of registered candidates. The remainder went out to our trusted supply chain.


“I have found Opus People Solutions to be effective and efficient. Staff in the team take good care to help candidates and managers, with accurate information and advice.”

Balwinder Kaur, Interim Assistant Director

“Opus are a friendly, quick responding group, who have always been able to provide the resources as and when I need it. Thank you for making my job that little bit easier!”

Martin Finbow, PC Skills Centre Manager

“I highly recommend Opus as an agency. They were extremely supportive through all the recruitment process and the relevant paperwork. I’m thoroughly enjoying my new role and my colleagues are extremely friendly.”

Andreea Catarov, Business Support Officer

“I have found that Opus colleagues are good at matching the skills of people to the vacant post; the CVs I have received have been ‘spot on’. The process for recruiting a temporary assignment is clear and well supported by Opus staff.”

Sue Farrow, Placement Team Manager

“Thank you for providing me with the excellent job searching opportunities, easy to use website, efficient register process, friendly and helpful staff. I had a great experience of using Opus and will definitely choose Opus again.”

Ronnie Tidy, Assessment Co-ordinator

“I have had great success working with Opus on our recruitment requirements. The level of success we have experienced working with Opus and sourcing and filling our vacancies, has been excellent. I have built up a brilliant working relationship with them, they have the time to fully understand our business and recruitment needs.”

Hannah Pittock, Schools’ Choice

“Opus was very helpful in the recruitment process, I was lucky enough to get a placement within the council instantly. The team are incredibly friendly and are always happy to help.”

Jamaal Guthrie, Customer Service Advisor

“Opus have been great in finding temporary work for me. They have been extremely helpful and I would highly recommend their services if you are looking for a platform to build skills, confidence and gain experience in a work place and further.”

James Brown, Business Support Officer

“Opus were able to source and provide a number of specialist professional engineers on both long and short term arrangements to help me manage workloads. Managing these appointments via the online portal was a straightforward process.”

Colin Godfrey, Structures Manager

“The service I received was fantastic, Opus helped me obtain a temporary position to gain office and professional experience which I lacked after finishing university. My temporary position was also made permanent in a role that I found both enjoyable and interesting.”

Megan Lloyd, Customer Service Advisor

Let's talk about your next job...