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Home Ownership Assistant
- Posted 16 June 2022
- Salary £13.21 - £15 per hour
- LocationMilton Keynes
- Job type Temporary
- Discipline HR, Business Support & Administration
- ReferenceHOMEO05430_1655380641
- ContactMarlon Sorhaindo
Job description
Opus People Solutions on behalf of Milton Keynes Council are recruiting for a Home Ownership Assistant to join their team on a temporary contract
Start Date:
ASAP
Length:
3 Months
Working Location:
Milton Keynes
Working Hours:
37
Overall purpose of the role:
- Provide a compliant, customer focussed service to our homeownership customers (leaseholders, shared owners and right to buy applicants).
- Provide an effective administration function to the team around property sales (RTB), re-sales, preparation of service charge invoices and the delivery of obligations contained within leases.
- Be a key first point of contact for our customers and understand, and be able to explain, the responsibilities of both home owners and the Council in jargon free language.
- Maintaining full and accurate records of legal documents and correspondence relating to the Councils' home ownership properties and developments.
- Excellent communication and organisational skills and be able to work well in a team as well as being confident to use own initiative. Able to use digital ways of working to their best advantage and have excellent IT skills and understanding.
- Be a key contact for the staff within MKC and other stakeholders in relation to the Councils' home ownership offer; escalating complex issues as required to the Home Ownership Officers and/or Manager.